Lea Armstrong

Exec Comms, IBM. Wife. Mommy. Christian. Traveler. TV junkie. Foodie. Fan of pretty things. Native NYer, but my ❤️ belongs to CA. #USC. Opinions are my own.

[Lea Armstrong @LeaArmstrong]

As we end our @Lowes saga (HOPEFULLY), new fridge arrived finally and it was dented out of the box. The delivery driver, once again, tried to convince us to keep the fridge that was seriously damaged. Not sure why these guys want to show up and fight the return. Never again.

[Lea Armstrong @LeaArmstrong]

@robindavidson99 @Lowes OMG, they just disconnect me and now the line says they are closed. @Lowes help!

[Lea Armstrong @LeaArmstrong]

@robindavidson99 @Lowes Oh no, sounds like we are in the exact same boat. it is infuriating! Been on hold for 4 1/2 hours today and waiting...

[Lea Armstrong @LeaArmstrong]

@Lowes @robindavidson99 @lowes I have been on hold for 4 hours. I've sent several DMs. Can someone please reply to me?

[Lea Armstrong @LeaArmstrong]

Daily @lowes update. New delivery never scheduled. No one picks up at the fulfillment center. Wait time for main CS line is currently 3-4 hours. I just want a working fridge!!!

[Lea Armstrong @LeaArmstrong]

@Aquaman247 @Lowes Same!!

[Lea Armstrong @LeaArmstrong]

@svershbow So did we 😍

[Lea Armstrong @LeaArmstrong]

@PhilDernerJr @Lowes First the tried to fix the broken fridge but only broke it more. Then they said our entrance would be too slippery from the rain so they needed to come back.

It has been pouring all day so the rain was a surprise to anyone.

[Lea Armstrong @LeaArmstrong]

Finally spoke to someone @Lowes who promised a new fridge would arrive today. Waited all morning. The driver calls after the delivery window to tell me he cannot deliver today and to reschedule. No one picks up the phone at the fulfillment center, the wait time for CS is 1hr +.

[Lea Armstrong @LeaArmstrong]

delivery from @lowes finally shows up after going to the warehouse to get tools to install. Now they say they don’t have the tools to remove the broken fridge?! End up claiming it’s too slippery (from rain) to deliver and they will be back tomorrow. But will they?!

[Lea Armstrong @LeaArmstrong]

@PhilDernerJr @Lowes Yes, it’s been horrific. They just showed up with a new fridge and didn’t have the tools to install. They left!

[Lea Armstrong @LeaArmstrong]

@PhilDernerJr @Lowes Do not do it, beyond frustrated

[Lea Armstrong @LeaArmstrong]

Bought new fridge from @Lowes. Why? They had the fastest delivery. Fridge arrived - delivery team didn't set it up properly + drawer is broken + piece is missing. I've called customer service 5 times over 3 days, keep being told to wait for a call back. No call. @lowes pls help!

[Lea Armstrong @LeaArmstrong]

Once again sitting here feeling completely helpless. WHY is this still an issue? Why are we not addressing the real issues... yes, mental health plays a part but IT'S THE GUNS.

[Shannon Watts @shannonrwatts]

A survivor of the Sandy Hook School mass shooting in 2012 is a student at Michigan State University: “I am 21-years-old and this is the second mass shooting I’ve lived through. We can no longer allow this to happen. We can no longer be complacent.”

[Lea Armstrong @LeaArmstrong]

I try not to work on the weekends too often, but my goodness - I am 1000% more productive without meetings and Slacks in the background. I think I just did produced two days worth of work.

[Lea Armstrong @LeaArmstrong]

@MeghnaWBUR While I love it, I think you might get your wish next weekend.

[Lea Armstrong @LeaArmstrong]

Losing your sense of smell is wild. I am stressed about it. Meanwhile, my child excitedly asked me if that means I can skip showers from now on since I can’t smell myself. 🤔 I think I did something wrong there…

[Lea Armstrong @LeaArmstrong]

@EVargasTV @yashar Bottles! Lots of urine filled plastic bottles are all over the ground in the morning…

[Lea Armstrong @LeaArmstrong]

Celebrating the last week of 2022 sick in bed. I’ve caught up on so much TV. Need something to binge tomorrow? Highly recommend #WelcometoWrexham. A feel good way to kick off the year.