@ubereats_uk my son placed an order which required ID. For whatever reason the driver wasnt able to submit the ID despite trying a few times. He has had to leave taking the order with him. My sons uber account is now showing order complete. How does he get a refund?
@UberUKI_Support Submitted a quality issue via the app. Then realised there was an item missing so added this to the thread. Been refunded for the missing item but no response to the initial issue. Issue has been closed! Who can I speak to to deal with this?
@Your_Housing I reported an issue (not repair) in March, was told a Local Housing Officer would call me within 7 days. Still not heard back and the issue is now worse! Tried calling, can never get through. Can you advise how I speak to somebody today, please?
@VeryHelpers Thanks for confirming. May I politely suggest that if offers end at the start of the specified last day, or at a specific time, that this is stated in the offer. I wouldn't now be a disappointed customer had this info been added to this offer.
@VeryHelpers there was an offer of 20% credit back website stated this would end today. I have gone to order and there is no longer a code there for me to use, although the "Offer Available" logo is still on the products image. Cust services couldn't help at all apparently🙄
@VeryHelpers When did it come to an end? The offer didn't state an end time, just an end date (24/08) which led me to believe I could place my order today. Had it specified a time I would've placed the order earlier!
@VeryHelpers what is going on with orders being sent via @YodelOnline? Just shy of 3 weeks since I ordered first lot and over 2 weeks since 2nd order. Spoke to customer service last week and was told I need to give Yodel more time, as though I was being unreasonable 🤣
@YodelOnline@VeryHelpers 8 days now since parcel should've been available for me to collect. Placed a 2nd order last Sun and that tracking number isn't even recognised. I need to be in receipt of both orders so I can return them! Beyond ridiculous now!
@VeryHelpers ordered last Weds for delivery Thurs. Both Yodel and Very told me on Sat morning I needed to allow more time! I'm more or less out of time now as parcel contains son's 16th birthday presents so will need to buy again elsewhere. Total let down 🤬
@YodelOnline Why do you keep telling everyone to DM parcel ID, full name etc? 2 days since I sent mine and still not even been read. Oh and still no parcel AND now your systems are down. Actually give up! 🤬
@YodelOnline is it usual for a parcel to have arrived at my town's depot well over 24 hours ago and still not be available for me to collect or the tracking updated? Tried web chat but that was worse than useless 🙄
@RoyalMailHelp losing hope my delivery will arrive today, since I've never seen royal mail delivery here this late on a Sat. Tried tracking but get message saying this will only be updated once delivery attempted 🙄 can't see anything on service update of covid related delays 🤷♀️