DJ Monroe

We believe that great #CX design, #HappyEmployees, and #OperationalExcellence are the keys to #CustomerExperience success. #LeapCX #ElevateCX #DetroitLove

[DJ Monroe @Leap_CX]

@elonmusk If only someone out there had the means to fund such an endeavor 🤔

[DJ Monroe @Leap_CX]

@gingerwittasoul @CollinRugg @exitplan Facts don’t matter on twitter.

[DJ Monroe @Leap_CX]

@_JaxCapital @CollinRugg It also is t the capital. It’s an office building near by.

[DJ Monroe @Leap_CX]

@UberEats your customer service is non existent! Missing items, no phone support, website down, restaurant not answering. How is this acceptable?

[DJ Monroe @Leap_CX]

@Alcky35 @AngelaBelcamino Clearly Mr.Brown eyes doesn’t understand the concept of compound interest.

[DJ Monroe @Leap_CX]

@elonmusk Sign me up Elon!

[DJ Monroe @Leap_CX]

@elonmusk How does one let you know? Would love to be part of the BETA!

[DJ Monroe @Leap_CX]

@elonmusk Model Y with a flat tire. Three days later it’s still at the Toledo service center. Is the acceptable roadside assistance turn around?

[DJ Monroe @Leap_CX]

@TimKalohn @ATT @GolfMulberry @Polomask This is ATT gig fiber. You should ask them when it’s coming to your area and when they can get you off their crappy DSL. Their fiber solution is awesome! I get 990 Mps when hard wired to my router.

[DJ Monroe @Leap_CX]

@TimKalohn @ATT @GolfMulberry @Polomask Not bad

[DJ Monroe @Leap_CX]

@JustinVerlander $30 for pancakes?!

[DJ Monroe @Leap_CX]

Is #PrimeDay crashing @amazon? I can’t complete my order.

[DJ Monroe @Leap_CX]

@313Presents @DetroitRedWings @LCArena_Detroit @JourneyOfficial @DefLeppard 126 row 12 seat 3

[DJ Monroe @Leap_CX]

@LCArena_Detroit how do I sign up for the karaoke contest?

[DJ Monroe @Leap_CX]

@ChaseSupport And how does one access that from their settings? If it's there it's not easy to find.

[Sheila McGee-Smith @McGeeSmith]

Doesn't that goal seem pretty company-focused vs customer-focused? #CX17indy @Genesys https://t.co/yvaXFbeRVP

[DJ Monroe @Leap_CX]

@McGeeSmith @Genesys Depends on how it's implemented. If it reduces customer effort then I'd say its customer focused.

[DJ Monroe @Leap_CX]

@TheRickWilson It's called taking notes. It's a perfectly normal activity.

[DJ Monroe @Leap_CX]

@valkilmer When will you be in Detroit?

[DJ Monroe @Leap_CX]

@United new flight attendant uniform includes a bat... a vampire bat! https://t.co/zejAzr1jXL

[Geoffery Geoff @woodywood1999]

#UnlikelyHowToBooks How to have good customer service @united