@AmazonHelp Anne, it is now almost 3 months since I was able to access my Amazon account. I have heard nothing more from your Account Specialists! I have sent them the documentation they requested! I am now beyond angry. Can someone please sort this out for me! 😡😡😡😡😡😡😡
@AmazonHelp My account has been on hold for over a month. I have submitted all the requested documents but have not had a response. I am very cross that I have not been able to shop for the whole Christmas period. I have emailed but told address doesn’t accept incoming mails.
@AmazonHelp Thanks Anne. It would appear that the account specialists have stopped working with me! I have not heard a thing from them since 11/16/25. I have no way to contact them. Nothing in my spam folder. It’s not really acceptable to have this length of delay!
@AmazonHelp I have still heard nothing from your account specialists! Account on hold since 11/16/2025!! I submitted the documents requested on 11/16/2025, account still says “submission under review”. I am not in a position to contact you by phone. Terrible customer service! 😡
@AmazonHelp My account is on hold for 1.5 months. I submitted the requested info. I have not had a response. Every email address I use to contact Amazon sends an auto reply saying “does not accept incoming mail”. I am not in a position to telephone the US. Can you give me an email to use?
@AmazonHelp I have tried to call but the wait time is over 20 minutes and I am calling from an Irish cell phone. It will cost me a fortune to hold on for that long!!
@SSEAirHelp Is anyone manning your phone lines? I have spent approx 5 hours on hold over 5 days, still no answer. I have also requested 2 call backs and ilm still waiting!! Beyond frustrating!! 😡
@FortniteGame My son is getting a message saying “you do not have permission to play Fortnite” on his Nintendo Switch. What do I need to do to resolve this? Who do I need permission from? LOL!!!
@BrittanyFerries Trying to get through to your Cork Office since 9.00am. Either no answer or getting engaged tone all morning!! Is there a problem with the line or is it just call volume?