The year is 2012
I am studying Trigonometry in my JEE coaching class
There are more than 150 formulae, identities, equations,rules I have been taught over a week
The professor gives the class a problem to solve.
I start solving it using one of the hundred formulae
I've worked in the Indian EV industry all my life. I'm not gonna own an EV any time soon.
My biggest gripe is that it cannot be serviced anywhere except the manufacturer.
Keeping in mind the rising fuel costs in the country, I bought an MG Windsor EV a few months ago. I genuinely believed I was making a smart decision. Unfortunately, what followed has been one of the worst ownership experiences of my life.
About a month ago, while returning from my son's school, a speeding Mahindra Thar rammed into my car from behind. My vehicle was moving at barely 30–35 km/h when the impact pushed it into an Innova ahead. The rear section of the car suffered significant damage.
The very same day, I handed the vehicle over to MG's service center for repairs.
From that point onward, for weeks, I kept making the same phone call:
"When will my car be ready ?"
Every time, I received a different excuse.
Last Saturday , I was informed that the repair work had been completed and only the insurance company's delivery order was pending. I was assured that the order would arrive on Monday and the car would be handed over immediately.
Monday came and went.
By afternoon, having heard nothing, I decided to visit the workshop myself.
And that's when the real story began.
The service advisor responsible for my vehicle didn't even know where the car was parked. After searching across three floors, we finally discovered it in the basement.
What I saw there left me speechless.
The car was in worse condition than it had been immediately after the accident.
At that moment, I realized that my biggest mistake wasn't the accident it was buying an MG. In the last 20 years, I have owned vehicles from almost every major automobile manufacturer. I've dealt with repairs, insurance claims, and service centers countless times. But I have never experienced such disorganization, negligence , and lack of accountability from any company.
Keeping a customer's vehicle for nearly a month, providing misleading updates, and then not even knowing where the car is parked is not poor service it's complete disrespect for the customer's time , trust, and money.
As I was leaving the workshop, I told the advisor "Brother, sell this car for whatever you can get even if I have to take a loss of a few lakhs. I don't have the courage to bring it home anymore. If I ever have to come back to this workshop again, I might genuinely lose my mind."
People may debate how good or bad the MG Windsor EV is as a product.
But as far as MG's after-sales service is concerned, my verdict is final.
This has been, without a doubt, the worst customer service experience I have ever had with any automobile company.
If you're considering buying an MG vehicle, don't just visit the showroom. Spend some time at their service center first. The difference between the two may help you make a much better decision.
@MGMotorIn@MGSupportIndia
@shyampsunder Supply chains for ICE are less volatile. Parts reach service centers very quick and are available locally too. Not the case for EVs.
But yes , one wouldn't take an under warranty vehicle to a local mechanic ofc.
@DevDLall This is one of the reasons. Lack of charging infra, societies not allowing personal chargers are more reasons. I couldn't capture everything in one tweet.
@DonEsQue Bro we interviewed freshers from iti colleger in blr for a technician role.
None of them were given any hands on soldering experience/practice. They didn't know series/parallel connections.
Pathetic state of affairs.
@sunilaak In structural damage, yes it makes sense. But anything that makes the car run ( battery, bms, Mcu) cannot be fixed by anyone else. Not the case with ICE cars. A spark plug can be replaced... Etc. But even there with so much electronics getting introduced, it's getting hard tbh
Every cab driver taking you from blr airport to the city tries to scam you. Literally everytime I've had to fight with the driver for some reason or the other.
At the end I just end up paying extra and keep cussing myself for giving in.
@IndianUrbanist Exactly. I want to visit so many museums in CBD and I did when I lived there. But going there from South Blr is going to cost me 1hr+ and cause immense frustration to drive there. No metro near me also.
Saw similar scenes when I visited Amalfi. It was gut wrenching for 5 mins. Knowing you're never going to experience this level of opulence.
Had fun regardless, riding a 125cc scooter along the coastal mountain roads.
Karnataka: DKS takes a bite of an apple, throws it into the crowd, supporters scramble to grab it! 😭
And they have the audacity to call others "Andh Bhakts"!
Would you an offline buy a music player in 2026 ? People don't understand how electronics industry works.
You want access to all songe ever made, but don't want a 2s delay while searching for the song and basically playing the sounf out of thin air.
Just plugged in a 20 year iPod nano (MA489LL).
No lag. No loading indicators. UI is practically instant. No touchscreen.
I plugged in my Bose headphones and played Black Eyed Peas like 2006 was yesterday. Just fucking worked. Incredible.
Technology has gotten worse in so many ways. Younger people have no idea.