@Dyson I don’t know, might just return and take a refund. @MieleUSA do your products work straight out of the box? Wondering if the TriFlex HX2 is more reliable than Dyson.
Bought a brand new $600 @Dyson V15 vacuum today and it won’t charge straight out of the box. Had my v8 animal+ for 7 years with no issues, and now I have a brand new defective vacuum. Thought I was going to be a @Dyson lifer but might be time to change brands.