@JioCare @MukeshDhiAmbani @jagograhakjago My Jio Wi-Fi complaint SR00002MBR5R is being wrongly updated without any fix.
The escalation ticket is wrongly closed. The Appellate Authority only sends an automated email and no action.Please intervene to ensure proper resolution. Location: Tandur, Telangana @TRAI@DoT_India
@JioCare Surprisingly an escalation was raised yesterday and not one person has reached out yet. There are multiple follow up posts and still nobody cares. Is this how the support is going to be? If yes pls take your connection away @MukeshDhiAmbani @jagograhakjago
@JioCare Now this is amazing. Not a single call or visit but the ticket is automatically processed? @reliancejio@JioCare what exactly are you doing? I had provided the store manager name and number as well and all you guys keep telling is we are working on your request!
@JioCare We were assured the issue would be resolved today and now everyone needs time. Can’t understand why. It’s more than 36 hours that the request was raised.
@JioCare This is the local manager - “Naveen Kumar and his no. 6302463107”. We already visited the office to only hear rudeness. This is not the way to treat customers and then doesn’t even respond to calls.
@JioCare No point again. There’s an escalated ticket with resolution as tomorrow. The actual tickets resolution was today morning. How worse can the support be ? @JioCare
@JioCare Thanks Sneha. I just see a message that appointment is rescheduled for tomorrow evening. I don’t understand why. Rather than escalating it would be great if the issue is fixed. Rescheduling is going on since 2 days
@JioCare Hi Neha, I have updated my primary number in the app. But I see the request on hold and can’t be rescheduled. The employees at the jio office are too rude to update us anything. Can this be fixed asap?
@SCRailwayIndia@gmscrailway@rpfscr 2 lady passengers got in S2 with general ticket seat no 33,36 without reservation & asked TC Ravi Kiran to book a ticket for which he kept screaming and misbehaving for long disturbing all others. Can you take action asap? @RPF_INDIA
@TsspdclCorporat @TSSPDCLVKB Hi team, There is frequent power cut in Tandur town pin:501141 Vikarabad district. Is there any specific reason? Looking at the temperature there shouldn’t be power cuts atleast in 2024! @consumercourtin@PMOIndia
@AJIOLife pathetic customer support. Nobody available on chat and call. No option for help in the app. Have been trying to reach out for my order. id: FN9769407727
@reliancegroup
@AJIOLife@ajiolife You guys called up after one whole day and asked me to wait and fixed nothing. Customer ends up having a damaged item after paying so much!!