Leonid Lev

[Leonid Lev @LeonidLevIL]

@FlySWISS It has been a month since the DM and I was promised someone notify me but so far no one has. Now what?
It's been almost three months since it was lost!

[Leonid Lev @LeonidLevIL]

@FlySWISS Still waiting for a proper response.
In the last month I sent six complaints from the website and still no response.
You don't even send me a referance number!

[Leonid Lev @LeonidLevIL]

@FlySWISS Maybe after two months I can finally get an answer that is not just "please wait"? Can I?

[Leonid Lev @LeonidLevIL]

@FlySWISS @LillyChappell20 There is something wrong there.
I've been trying for weeks.
I have sent more than six complaints and never recieved a response. They keep asking for a refrence number that I never recive.

[Leonid Lev @LeonidLevIL]

@FlySWISS @Criz_Neves Same thing here. Over a month and and over 4 complaints and no response.
They keep sending you to the website but no one answers.

[Leonid Lev @LeonidLevIL]

@FlySWISS After 23 days I finally get a response from you and its telling something I already knew!
I already know it's in an 'Inventory recieved' status its been there for 15 days!
How long will it stay this way?
How can I be payed back?
What about compensation?

[Leonid Lev @LeonidLevIL]

@FlySWISS Can we recieve some assistance regarding lauggage that has been lost for more than 20 days?!
No response yet from your support or to the DM I sent!

[Leonid Lev @LeonidLevIL]

@FlySWISS @FlySWISS can I get an answer?
We filed our lost and found at Zurich airport 20 days ago. Also,already provided an inventory and so far the baggage is still lost.
I already sent a complaint using swiss website but no response yet!