Leslie Paterson

Happy wife and mom, VP of Global Customer Advocacy & Engagement at Genesys (best job on the planet) and avid pilates and yoga enthusiast.

[Leslie Paterson @LesliePaterson8]

From coaching techniques to pivoting with COVID, mountain bike racing and nasty crashes @hsvendblad with @companynurse shares his insights and perspectives with @moderncto_io. Listen while you're walking/running/driving/bike racing 😄- worth the time!
https://t.co/oO0vo0GJ3r

[Influitive @influitive]

For "Best Branded Hub", the BAMMIE goes to:
Genesys (@Genesys) 🏆

#BAMMIES2020

[Leslie Paterson @LesliePaterson8]

I rarely tear up but wow just got choked up watching the Vandy game. As a former collegiate athlete who fought hard for everything I accomplished in athletics I am so blown away!! You go girl!! https://t.co/bX5bKLyftc

[Leslie Paterson @LesliePaterson8]

What a thrill to have had the opportunity to host four innovative and impressive customers at #GenesysSummit! Connection issues? Check. Highly relevant perspectives shared despite that hiccup? Check, check, check and check! #genesysCloud #remoteworking

[Leslie Paterson @LesliePaterson8]

@rhilsen @MullenBritt @larabooth @SiemensHealth @ENGIEgroup @wgu @SageUSAmerica What a pleasure to be able to facilitate such tremendous accomplishments from a global customer group! Thanks for all the support @larabooth, @MullenBritt and @rhilsen!

[Leslie Paterson @LesliePaterson8]

You know that feeling when you successfully hike up a mountain and your breathing is labored, your legs are burning, your heart is pounding and then you turn around and look out at the view and see what you've just accomplished and it's all worth it? Yeah, it feels good. 😉

[Genesys @Genesys]

📣JUST IN...Genesys named a leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service.

See the news: https://t.co/vAdbOM2blY
#GartnerMQ @Gartner_inc

[Leslie Paterson @LesliePaterson8]

A great blog that epitomizes innovation and resourcefulness with one of my favorite customers. Nicely done @companynurse!

Getting One Million Employees Back to Work Safely https://t.co/d2yuRIiado via @Genesys

[Leslie Paterson @LesliePaterson8]

CX agents are our connection to the companies we engage with, especially over the past 9 months. Their execution while working from home (despite distractions) has allowed for some shape of sustained cadence in our lives. For their efforts we acknowledge them #cxday 10/6/20. 👏🙏

[Genesys @Genesys]

This #CXDay we celebrate the contributions of #CX pros around the world, who aren’t recognized enough for the great work they do.

Thank you for all you do. ❤️ 🙏

https://t.co/t1l3nf7O0p #CXDay2020

[Genesys @Genesys]

HAMMER DOWN @Hinchtown.😤

It’s #Indy500 race week.

🗓 Aug. 23
⏰ 1PM ET
📺 NBC
🤝 @FollowAndretti
#RacetotheCloud #ChallengeAccepted

[Leslie Paterson @LesliePaterson8]

Such a great story with eFinancial and what an amazing company and group of individuals we've had the pleasure of working with. Absolute class act!

Contact Center Transformation: Post-Implementation Results During the COVID-19 Crisis https://t.co/ZpduZUTO9q via @Genesys

[Leslie Paterson @LesliePaterson8]

Want to read what innovation looks like? Check out these global winners and their summaries. Congratulations 2020 CIA Award Winners!!

Congratulations to the Genesys 2020 Customer Innovation Awards Winners https://t.co/OCdAAtrni6 via @Genesys

[Genesys @Genesys]

📢 JUST IN 📢 New Genesys Cloud integration with @Microsoft Teams drives productivity and collaboration.
Read the news: https://t.co/5jaka0ERLd

#GenesysCloud #MicrosoftTeams @MicrosoftTeams

[Leslie Paterson @LesliePaterson8]

Literally my favorite part of my job is speaking with customers and learning from their perspectives and experiences. Here are some of my perspectives from Virtual XPR.

Cloud Powers Innovation and Other Learnings from Virtual Xperience 2020 https://t.co/EWAX1YdeAx via @Genesys

[Leslie Paterson @LesliePaterson8]

Hands down one of the funniest people I've had the pleasure of spending time with. He's one of those guys that when you get a compliment from him your insides throw a little party. 🥳Thank you for everything @MarkfT1!

[Genesys @Genesys]

Thank you, Mark Turner for 17 years of sales leadership at Genesys! https://t.co/eR1JrZdnuW

[Avtex @avtex]

As a long time partner of @Genesys, we're excited to announce we've deployed #GenesysCloud to provide consulting, support and managed services to our entire client base! Read the full release here: https://t.co/5hU8U8iATj
#Genesys #pressrelease #Cloud

[Leslie Paterson @LesliePaterson8]

Honoring Your Authentic Self in Work and Throughout Every Day https://t.co/dwLc26XwN5 via @Genesys

I am so proud of Terra Peterson for always being her authentic self. She is a beautiful person inside and out and we consider ourselves lucky every day to have her on this team!

[Genesys @Genesys]

The wait is over.

𝗪𝗔𝗧𝗖𝗛 to find out which car name was...

🎶 A match made in @Hinchtown. 🎶

#RacetotheCloud #ChallengeAccepted
@FollowAndretti @IndyCar

[Leslie Paterson @LesliePaterson8]

Hands down one of my favorite videos to help edit! Such a pleasure to work with customers like Henry Svlenblad .@companynurse

[Genesys @Genesys]

.@companynurse knew it needed to innovate its #contactcenter beyond the phone channel. Find out how they did it with #GenesysCloud and @Brightmetrics.

☁️ https://t.co/mIb0skEPyN

[Genesys @Genesys]

You'll want to hear how @WGU is creating a sense of community (watch until the end) for their remote agents as they adjust to the new normal.

Join Virtual Xperience now.👇
✖️ https://t.co/mIaIlEDoUi

#Xpr20

[Leslie Paterson @LesliePaterson8]

My favorite question to ask customers... ;)

[Sheila McGee-Smith @McGeeSmith]

Final #GenesysCloud interview Q: If you could talk to yourself 2 years ago, what would you tell yourself?
AvMed: Take the cloud plunge, don’t wait!
@SITA: The move to the cloud really gives agility, like the ability to easily add #AI bots to the IVR #Xpr20 #CCaaS