Leyda Mata

She/Her
Snarky optimist 😈 #recruiting expert | #legaltech junkie | Mostly irreverent 💜always kind | Lover of boy bands & shortbread cookies.

[Leyda Mata @LeydaMata]

@cmclymer @intheheightsfan Holy shit.
Someone “liked” my tweet!
Ok, not just anyone, it was @intheheightsfan
Ok, basically that makes me BFF with Lin Manuel Miranda.
Ok, BFF to most is basically familia to Cubanitas (me!) and Puertorriqueños.
So, basically Lin Manuel Miranda and I are primos (at least).

[Leyda Mata @LeydaMata]

@roger_tissier @writes_eve 👋🏻

[Leyda Mata @LeydaMata]

@reachvaldo 101

[Valdo @reachvaldo]

ChatGPT is a FREE landing page expert.

But 98% still don’t know how to use it correctly.

So I built 400 prompts to help businesses refine their landing page.

The next 24 hrs, it's FREE!

To get it:

1. Follow me (so I can DM you)
2. Retweet this tweet
3. Like & Reply "101"

[Leyda Mata @LeydaMata]

@reachvaldo Please send TY!

[Leyda Mata @LeydaMata]

@reachvaldo 🔥

[Leyda Mata @LeydaMata]

@optimum #epiccustomerservicefail
A dozen-ish DMs later and no resolution. I did finally find out that scheduled service appointment times are NOT appointment times, but rather suggested times. Good to know. #NOTfuntimes #stillwaiting #optimum #fail

[Leyda Mata @LeydaMata]

@optimum Having issues w/ #cable & #internet, called @optimum #techsupport MANY times, had a service appt scheduled today but your tech came 4 hrs early?!? #customerservicefail
Now your #customerservice team can’t schedule a new appt? What’s the story? #optimum #cable #help

[Leyda Mata @LeydaMata]

@quayaustralia Many thanks @quayaustralia! M

[Leyda Mata @LeydaMata]

@quayaustralia Epic #customerservicefail. 5 emails to US Customer Care, Twitter & Insta DMs-still no resolution. Customer care missed the mark-missing 3 items from 2 orders & was overcharged. Can we get this resolved today? #quay #quayaustralia #sunglasses #CustomerService #fail

[Leyda Mata @LeydaMata]

@quayaustralia Many thanks. Unfortunately it’s been over 5 DMs today (in addition to my emails etc) and still not resolved. @quayaustralia your sunglasses are great, but your customer service, not so much. #customercare #customerservicefail #quay #quayaustralia #sunglasses

[Leyda Mata @LeydaMata]

@quayaustralia great thanks! Sending a DM now 👍🏻

[Leyda Mata @LeydaMata]

@quayaustralia Love your sunnies, your customer service not so much. I’ve emailed customer care re: 2 orders & have not gotten any response. Can someone reach out pls? Super appreciate it! TY!
#sunglasses #quay #quayaustralia #CustomerExperience
#customercare #customerservice

[Leyda Mata @LeydaMata]

@DBellopede @AdvoLogix Great news @DBellopede! Best of luck in your new role!

[Leyda Mata @LeydaMata]

@cmclymer @intheheightsfan Holy shit.
Someone “liked” my tweet!
Ok, not just anyone, it was @intheheightsfan
Ok, basically that makes me BFF with Lin Manuel Miranda.
Ok, BFF to most is basically familia to Cubanitas (me!) and Puertorriqueños.
So, basically Lin Manuel Miranda and I are primos (at least).

[Leyda Mata @LeydaMata]

@cmclymer Hamilton, but In The Heights - Usnavi, to *whom* it happened!
@intheheightsfan #usnavilove

[Leyda Mata @LeydaMata]

I’ve been on a self-imposed digital disconnect for quite a while now (a LONG while).

I’ve missed friends and loved ones share birthdays, anniversaries, milestones, revive lost connections, mourn losses...

My… https://t.co/uUp2RBXyv3

[Leyda Mata @LeydaMata]

I’ve been on a self-imposed digital disconnect for quite a while now (a LONG while).

I’ve missed friends and loved ones share birthdays, anniversaries, milestones, revive lost connections, mourn losses...

My silence was due, in part, to my belief that…https://t.co/7ru0dZ4Gw6

[Leyda Mata @LeydaMata]

#BlackOutTuesday https://t.co/vAhW7iIvy9

[Leyda Mata @LeydaMata]

@Patrick__Novak SPOT ON!
🎯 💜 🎯