@wagerkingz_ @turo I had the same thing happen to me in Pam springs. Turo support was worthless. They’ll act like they want to help but then do nothing to help. Will never use again.
@TheSpeculator0 I have a job where I bill by the hour in professional services. I can work much more efficiently in a lounge than in an airport. It has paid for itself many times over.
@kvinwonderlandx@turo Me neither. @turo screwed me over last week and will never use them again. I was previously a frequent and loyal customer. They publicly post these messages like they’ll help but then under the darkness of a dm do nothing.
@Libbygrayky@turo Hi there, thanks for sharing your experience.
We truly understand your frustration regarding the cancellation, and we will do our best to double-check things for you. Please DM us with email, full name and reservation number so we can investigate further. -RH
@TuroSupport I’ve done this with three different people and gotten the same response each time. Nice try to make it look like you will work to resolve and then privately offer nothing.
@Stos3434@turo Thanks Andrew. Looking into all options. The host said he notified Turo of the car’s availability a month ago and yet Turo still charged me in full on 12/21. Even worse a month ago there were a plenty of cars available.
@turo you have really failed me. Even though you knew a month ago that the car was unavailable, you charged me in full a week ago and never told me until today. All cars are sold out in a two hour area. Now we have nothing. And your solution is a $50 voucher for a future trip?