@ArgosHelpers I collected+then returned an order at the same time today, I was told by the assistant I would get an email about the return but I havenโt had anything yet. Usually I get an email instantly saying they have received the return but still nothing. Can you please help?
@Georgeatasda can you help please? My order was meant to be ready for collection on Wednesday and the tracking status is showing there might be a problem?
@Georgeatasda hi, I collected my order yesterday and one of the storage boxes is broken. The missing piece of plastic isnโt in the shipping box so it must have been damaged before it was packed.
Can you please help?
@Fortnums how do I escalate a number of complaints please? We have tried WhatsApp, tried phoning and are getting no helpful information at all from anyone.
@marksandspencer I took my online order back for a refund on 27/9, my account said the refund was estimated by 4/10, but Iโve still not had an email saying itโs been processed etc. Can you please help? Thank you
@marksandspencer Iโm a bit confused, I had an email on Tuesday to say my return has reached the warehouse but when I track the refund status in my account itโs saying itโs delayed and itโs not yet at the warehouse? What is the correct status please?