@AmericanAir was the worst reliability, customer care & communication. I have been a loyal customer since 2004. Next year I am taking my loyalty elsewhere. Thursday flight didn’t take off, rescheduled to today but only had 5 hrs in Syracuse and still stuck in Philadelphia.
Seriously @officialdwts Harry must go! Its like watching Bobby’s season all over again. Actual entertainers & dancers are going home! So over this! #dwts Come on judges you know he isn’t dancing!
I am done as a status member with @AmericanAir I have had various levels of status over 12 + yrs but they don’t care at all about customer service. I have been on at least 12 flights in the last month all messed up, When I fly @Delta or @SouthwestAir its different than this. 🤬
And this is what @AmericanAir calls customer service. “We're sorry, Heather. It was never our intention to cause you stress on your special trip, we understand how upset you must be. While we can only offer our apologies and promise your experience has been documented…
@AmericanAir And then forced to ck a carry on that I have used for yrs, not expanded and it was the exact same plane that I had just got off where it fit without issue. This is what having long time status & giving loyalty to AA gives you. Totally over the lack of care
@AmericanAir you can request compensation in the form of bonus miles or a trip credit via the following webform. We're always taking feedback to zero in on areas of improving for future travel”. BTW when you fill out the web form it takes wks & they essentially do nothing
@AmericanAir They thought proactively giving 10,000 miles was appropriate for being delayed 28 hrs, missing 1.5 days of a 4 night vacation. Oh and the wk before this I got delayed all day & lost being able to go to Luke Bryan. Today was delayed, ran like crazy and
@officialdwts I respect & like Derek but disagree completely “more finesse”. Shes a PROFESSIONAL https://t.co/VcNhlNPsMZ We watch #dwts to see growth, a story, fun performances and the stars learn to dance. Lets call a spade a spade.
@Munchkin4life10@officialdwts @DWTSLiveTour So many were really upset last year and others flat out disappointed seeing exceptions made for some ppl etc.
@officialdwts @DWTSLiveTour Exactly fans DESERVE to know before they spend that kind of $. I do a bunch of tours all the others are honest & upfront with what you are buying. ALL other tours were next to the artist/unmasked. #dwtstour
@LightsCMemories Yeah. I agree. I was so annoyed that we couldn’t even take the mask off being 500 ft away on the chair lol. I don’t want to pay that money without knowing either.