@tjentz A6 It sets the table for understanding, holds space for truths that need to said and really need to be heard, and gives tools on how to implement necessary changes.
@BLewis_GFPS @tjentz A3: What made me pause and now is a question that will try and ask myself consistently is the importance of the articulating the why and explaining or demonstrating the return on investment as being critical components to cultivating change when explaining changes.
@tjentz A2: The first sentence in the Introduction pulled me right in, "The most vital assets of any organization are the human resources, and the leader is the responsible for managing these resources." and the Why? Who? How? Do! Figure 1.1