Livedrive Support

official support Twitter account. For any help or guidance related to your account, please raise a ticket directly on our support portal

[Livedrive Support @Livedrivehelp]

@onefix Hi there, may we kindly ask that you contact our Support team by emailing [email protected] and a team member
will be able to assist you.
Kind Regards
The Livedrive Social Team

[Livedrive Support @Livedrivehelp]

@macmanucom Hi Mac,

With regards to Brexit, we are of course closely monitoring the process. In event that decisions are made that change how customers can use our service then we will of course communicate this.

[Livedrive Support @Livedrivehelp]

@saimeng @Livedrive_com Hi Simon, can you please submit a ticket to our support team at https://t.co/B5tFbuslQ6 . They can look into this for you.

[Livedrive Support @Livedrivehelp]

@mr_duncs Hi Mr Duncs, can you please submit a ticket to our support team via https://t.co/B5tFbuslQ6 . Our team will be able to look into that for you.

[Livedrive Support @Livedrivehelp]

@OfficialAnimal @Livedrive_com Thanks for clarifying. I have passed this suggestion to the product team to review.

[Livedrive Support @Livedrivehelp]

@OfficialAnimal @Livedrive_com Hi Animal, thank you for getting in contact. This feature is still available. If you have a Pro Suite or Business account, simply login at https://t.co/pIW6TsQBAD click on the file in your backup and then click on the "send to my Briefcase" button on the right of the screen.

[Livedrive Support @Livedrivehelp]

@chrisdengler Hi Chris, can you please let me know your support ticket ID and I can chase the team for a reply.

[Livedrive Support @Livedrivehelp]

@KevReillydotcom Hi Kev, can you please contact our team at [email protected] . They will be able to look into this with you.

[Livedrive Support @Livedrivehelp]

@Qwertyleo @Livedrive_com Thank you for the suggestion Leonard. We have passed it to our product team to review.

[Livedrive Support @Livedrivehelp]

@martinmillward @Livedrive_com Hi Martin, can you please submit a ticket at https://t.co/B5tFbuslQ6, our technical team can look into this for you.

[Livedrive Support @Livedrivehelp]

@LukeRNorbury @Livedrive_com Hi Luke, can you please contact our team at [email protected], they will be able to assist you.

[Livedrive Support @Livedrivehelp]

@condevonblatt @Livedrive_com Hi Nicolas, You can purchase extra storage for the briefcase after signup. 1TB costs £5 per month. Hope that helps.

[Livedrive Support @Livedrivehelp]

@kiaanuh @Livedrive_com Hi, if you are need any help cancelling your account please contact our team at [email protected]

[Livedrive Support @Livedrivehelp]

@PCtec_Solutions @Livedrive_com Hi PCTec, can you please contact our team at [email protected].

[Livedrive Support @Livedrivehelp]

@JasonFlavell @Livedrive_com Hi Jason, can you please email our team at [email protected] they will be able to look into this for you.

[Livedrive Support @Livedrivehelp]

@m621blue @Livedrive_com Hi Martin, if you are still having issues can you please email [email protected] from the email address connected to your Livedrive account. Could you also let us know your Reseller's name in the email.

[Livedrive Support @Livedrivehelp]

@PhippsAnthonyUK @Livedrive_com Thanks for getting in touch. Can you please email [email protected] from the email address connected to your account. Could you also let us know the Reseller's name in the email.

[Livedrive Support @Livedrivehelp]

@MrHavenlad @Livedrive_com Thanks for getting in contact. If you already have a Livedrive account with Briefcase, please log into the support site at https://t.co/B5tFbuslQ6.

We have an article to help you here - https://t.co/9MCbE4rpWq

[Livedrive Support @Livedrivehelp]

@simonbaldwincfp @Livedrive_com Hi Simon, can you please email our team at [email protected] they will be able to look into this for you.

[Livedrive Support @Livedrivehelp]

@splashtoffa @Livedrive_com Hi Toffa, can you please submit a ticket to our support team at https://t.co/B5tFbuslQ6 and they will be able to look into this.