@lufthansa 3 months later and Lufthansa has ghosted me after a canceled flight. Message after message saying that someone will be in contact with me. And I have received No emails, No phone calls. Nothing.
Over 3 months later and @lufthansa still hasn’t addressed my concerns. Ignoring emails. I’ve talk to costumer service and they were supposed to get me in contact with someone. 1.5 weeks later… nothing.
Worse airline decision to date.
2 weeks later and no response from @united or @lufthansa. Gotta love how @staralliance airlines refuse to communicate with costumers when things go wrong.
Thank you @united@lufthansa for all the added stress. I appreciate the customer care lines not even pretending to care about me or my infant. Hopefully this next flight isn’t canceled 🤞🏾
I am disappointment and frustration with my recent travel experience with @lufthansa Airlines and @united Airlines. I am traveling with my 9-month-old infant. My flight home from Munich was canceled by Lufthansa Airlines.
I am deeply disappointed and feel that my time and wellbeing were disregarded.
Oh and don’t complain to either company. I was told it would take up to 14 business days to hear from customer care.
This has now left me stranded for over 24 hours. I have run out of diapers for my infant and have had to pay an exorbitant amount for airport food while waiting from 9:30 am to 4 pm for the next available flight.
The "buffet" food offered was horrible and inedible, had to walk across the street to another hotel to get hot food
The next day, my flight with @united was canceled , and this time without notification. I discovered that only by chance while checking the flight status on Google
While the gate agent was very helpful in assisting us with rebooking, the accommodation provided was severely lacking. The hotel did not have basic amenities such as a fridge (essential for storing milk), a microwave, a kettle (for hot water), or even a phone.
@MyBobs The WORST experience I’ve had with ANY company. And I mean ANY Company. If you want to waste your money and never get your item… this is the company to go to.
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