@FurnandoB@Wimbledon Agreed. Very annoying to have to have an app to sit one of many empty seats post 10 o'clock. To be told everyone is in the loo or at the (closed) bars is a joke. Some common sense could be applied and some customer service training wouldn't go amiss either.
@RGS_IBG@monisha_rajesh I loved your lecture. Thank you. Have been on many of the same trains but on separate journeys over the last 20 year's. Nothing like it. Pleased to hear trains only need 50% capacity to be viable. That makes me so HAPPY