@LlcRootage No worries! Please follow this link for more info on how to reset your password: https://t.co/V5bCXrkqA1 On the right had side you will see a box that says select Answer, click on No. At the bottom select the contact option for further assistance
@AskPlayStation
i have changed the hard drive of my PS4, i forget the password. i have access to my email assosiated the PS account and i have the online ID. but i dont know the password and date of birth security question. appreciate your help