@northernassist So now due to overcrowding, everyone who wanted to get the Deansgate 15:27 is crammed onto the 16:27 and the train cannot go for health and safety. This isn’t acceptable.
@northernassist why is every train being cancelled that goes through Deansgate being reported as due to a fault with the train? So every train is faulty? Southport, Blackpool, I could go on! This isn’t true is it.
@northernassist Your staff are saying over the tannoy that it’s cleared but there will be a long wait and we should go to other stations for an earlier service?
@northernassist And as an FYI @northernassist ‘going over to Victoria’ as we’ve been told solves nothing as your app is showing cancelled trains there as well
@northernassist That’s not what the automated service is saying. Every train has a fault. There’s just been the strangest, vaguest message made over the tannoy telling us to ‘get over to Victoria’. What a mess.
@RoyalMail can you tell me how I find out where my parcel is? I’m tracking it online but the time slot has expired. The number is JV306374636GB. The Royal Mail has been and gone for deliveries today on my street so assuming the item isn’t arriving today.
@BandQ I’ve received the Emali Matt Brown Rattan effect 7 Seater Corner set today. I need to purchase a cover that fits it but struggling to find a suggested or compatible one on your website. The measurements are 220cm with a height of 115cm. Can you suggest one you sell.
@northernassist We’re currently stuck at Bolton station. The conductor had no details on what is happening in Hindley. He will update us when he “knows more”. Can you find out please and advise. Thanks
@northernassist this morning I have been rudely spoken to by a member of your staff on the Southport to Manchester train (08:30 service). He isn’t working on the train, but he got onto the train at Wigan. He’s playing his phone loud and
@northernassist I’m politely asked him to turn it down. He then snapped saying I couldn’t hear it and it was playing low and then continued moaning at me. Politely asking someone who is a member of staff to turn down their phone
@northernassist should not lead to me being made to feel embarrassed. He’s now sat in the seats across from me huffing and puffing like a petulant child right until he got off at Bolton.