We’re proud to launch When You Look at Me – a new video featuring our colleagues, which showcases our commitment to #Equality, #diversity and #inclusion.
Everyone featured in When You Look at Me is a Citizen colleague.
Watch the full video here -https://t.co/dJ5r5xkS7K
We have some exciting news - we are hiring a new Chief Operating Officer!
It's an amazing opportunity to lead a diverse and passionate group of teams and be a driving force.
We're working with @GatenbyS as part of our recruitment campaign.
Find out more: https://t.co/0DMRc1unyP
@Elemis Can you advise on my order please? Apparently you sent it to Royal Mail a week ago but their tracking system says they haven't even recieved it yet! Thank you! Your Shipment #1010862100 for Order #1010926303
@TopshopHelp Can you please advise on my refund for order 468966661. I've emailed your customer service team twice now and no one has got back to you. The dress was returned to you 3 weeks ago! I'm getting a bit fed up of constantly chasing you for my money back now. Thank you!
@TopshopHelp Hi there. I've DM'd you again as I think there might have been a mix up with my refund. If you could take a look and get back to me asap that would be great. Thank you!
@superdrug Can you help please? I placed an order on Dec 5th and still haven't recieved a dispatch email to say it's on it's way. Is it me or is that ridiculous nearly 15 days on? I want to know now when it's going to arrive or I want my money back. Order no: 92207508 Thank you!
Today we are launching a campaign which encourages customers to use a new online customer portal, My Account.
It allows customers to book a repair, pay rent and make an enquiry online 24 hours a day, seven days a week.
Find out about My Account here: https://t.co/zsNK7xqf8M
@ASOS_HeretoHelp Hi there. I've been sent the wrong dress twice now and I want to put in a complaint as this isn't acceptable. How do I do this? I'm going to return the dress as I can't be bothered to try again with an exchange!
Want to know more about our £12m regeneration project in Spon End in #Coventry? Our Chief Executive talks about how the area will be transformed over the next four years.
158 flats will benefit from the regeneration.
Find out more here: https://t.co/PSZh4kwseJ #ukhousing
We are passionate about our social purpose. In this @insidehousing piece our chief executive says #ukhousing associations must be prepared to make decisions that don't make financial sense to make a real impact in our communities
Yesterday was the big day for us as we officially became Citizen!
We amalgamated to become the new organisation and will be improving our services.
Find out how staff celebrated September 2 across our offices by watching our video.
#ukhousing
We are delighted to announce a major regeneration project which will transform Spon End, Coventry.
We will be investing £12m in Spon End with high-quality improvement works at 158 flats.
Find out more about how this is just the start for us as Citizen: https://t.co/nFUkJP6wSL
Today we officially become Citizen!
To mark this special day we've heard from staff across the organisation about their hopes and aspirations for Citizen.
This is the start of a transformation in how we deliver services.
Welcome to Citizen!
Find out more: https://t.co/EKmWA1daes
We're so excited to officially become Citizen this Monday!
You will see our new vans on the road, new uniforms for staff and our office receptions will have been rebranded.
It is more than a name change as we will be improving our services too - roll on Monday! #ukhousing