@D94821 @pamelamaynard Hello! We apologize for any inconvenience caused. Please contact us at [email protected] with your order number, and we'll resolve your issue ASAP.
@aterd999@PopPopDuke We're sorry to hear about it, it's not a typical customer experience. No worries, If you ordered from our website, our customer service representatives will be able to locate your order using your name or email ❤️
@Mahoutklight Hi Clark, it's not just a little metal thingy, it's a unique piece your best friend will treasure for a lifetime as a reminder of your embrace throughout the day 😊😉
@Iamahardhead Unfortunately, we do not have the Wave Ring with red stones. However, here's another version of the Wave Ring with white stones 🌊: https://t.co/9X45eiqXLS
@realDeeMackMX Hello! We also have the Hug Necklace in silver and gold. 😊 You can check it here:
1) Gold - https://t.co/LQ5B27apRm
2) Silver - https://t.co/sYte3wrmSd
@aterd999@PopPopDuke Hello, Dave! We're apologize for any inconvenience caused! We can ensure you that the necklace is made out of brass with sterling silver plating. Please email us at [email protected] with your order # and we will resolve the issue ASAP! ❤️
@wiscman Hello! The Hug Necklace is handmade out of brass with Sterling Silver plating. The Necklace is nickel free and lead free. We stand behind our quality and we offer a 365-Day Warranty. ❤️
@ThorntonNiwot Hello! We apologize for the inconvenience caused! This is not a typical customer experience and we'd love to rectify this issue for you. Please email us at [email protected] and we'll resolve it ASAP ❤️
@ThorntonNiwot Hello! Orders may take up to 3 business days to be shipped, after this, orders usually take 3-6 business days to be delivered within the US. We're located in PA. Feel free to contact us at [email protected] if you have any further questions! ❤️
@dkly2005 We're sorry about your experience, however, this necklace is a counterfeit. Our necklace looks different (details, chain) and is made with high-quality materials. We also offer 365-day warranty on all our products. You can order the original necklace here: https://t.co/x8q2fkAY3Z
@Johnnypatriot26 The Gold Hug Ring is handmade out of Surgical Grade Stainless Steel with 18k gold plating. The ring is waterproof, hypoallergenic and nickel free. ❤️