Lorne Malvo

[vas @vasuman]

The most common reasons why AI pilots fail, even at the 'best' companies:

In order of prevalence:

1. Not starting with a thorough process mapping exercise (standard operating procedures vs. what’s actually happening across systems)

2. Automating a process step instead of the entire process (saving 8 mins in a 22-day process still leaves you with a 22-day process)

3. Not capturing baseline metrics for cycle time, cost per transaction, error rate, etc.

4. Building a sidekick instead of a background agent (chatbots will always only be used by ~10% of users)

5. Not embedding the AI into the organization’s existing systems of record (if users have to login, adoption will be low)

6. Not assigning an AI owner (IT built it, the business tolerated it, and no one was “on call” when it broke)

7. Not engaging legal, infosec, and finance early (we routinely see pilots “discover” these groups in month 3 - and get immediately killed)

8. Not scoping for exceptions (the “demo” only covers the “happy path” - but exceptions often represent 40%+ of process volume)

9. Not running the AI in “shadow mode” for a period of time to build confidence (going straight to production often leads to an AI mishap in front of the CFO)

10. Building with only a single AI model provider (one price hike or deprecation later, the pilot is a migration project)

11. Focusing on vanity metrics (e.g. # of logins, “adoption”) instead of business metrics (time saved, $ generated, risk reduced)

12. Not planning for month 7 (who will own and pay for the AI?)

13. Not engaging the subject matter experts (if you capture all their knowledge in an AI, what incentive do they have to help?)

Varick does enterprise AI the right way. Work with us below:

[Lorne Malvo @Lrnmlvo]

@PostDisclosure https://t.co/Z9D94nXsBo

[Joe Rogan @joerogan]

There’s never been a more interesting time to be confused about almost everything in the news.

[Lorne Malvo @Lrnmlvo]

@buccocapital Why is $20k the wrong price? Fwiw I am as skeptical as anyone about crypto but curious why you think $20k is too high

[Lorne Malvo @Lrnmlvo]

@ZJHoliday @ChairliftCap This is wrong

[Lorne Malvo @Lrnmlvo]

@mario_cibelli Convertible notes

[Lorne Malvo @Lrnmlvo]

@matt_slotnick Maybe solve is too strong of a word, but they can def m&a up the stack. Q is how well they can integrate, even adopt some of the acq. co’s culture. Thats the hard part, esp for cos w/o m&a history. TWLO has history tho and hopefully has learned some lessons from past mistakes

[Lorne Malvo @Lrnmlvo]

@matt_slotnick Agree but this applies to any company - hard to develop new culture/DNA to build new categories of products. This is often one of the major reasons companies choose to make large acquisitions.

[Lorne Malvo @Lrnmlvo]

@BucknSF Different time different place

[Michael Shellenberger @shellenberger]

In December, when Mayor @LondonBreed said she'd put an end to all the "bullshit" destroying San Francisco, I applauded. I was naive to do so. Instead of ending the bullshit, she's doubled down on it.

Me @bariweiss with a 🔥introduction by @NellieBowles

https://t.co/wyfDOn3qJy

[Spotify @Spotify]

|LIVE NOW| We're closing the #SpotifyHouse with @joeyBADASS. #meerkat http://t.co/PSpu0L0ob6