Stacya L

[Stacya L @LStacya]

My account is closed. Need help ASAP. Need Dan in Social Media, please look into that. I though we solved this issue. #Verizon @VerizonSupport @Verizon @VerizonNews

[Stacya L @LStacya]

Dan in Social Media is the best! He solved my issues I had with VZ. Very knowledgeable! Thank you Dan! @VerizonSupport @Verizon @VerizonNews @VerizonBusiness #danisthebestatVZ

[Stacya L @LStacya]

Dan in Social Media is the best! He solved my issues I had with VZ. Very knowledgeable! Thank you Dan! @VerizonSupport @Verizon @VerizonNews @VerizonBusiness #danisthebestatVZ

[Stacya L @LStacya]

Dan in Social Media is the best! He solved my issues I had with VZ. Very knowledgeable! Thank you Dan! @VerizonSupport @Verizon @VerizonNews @VerizonBusiness

[Stacya L @LStacya]

@manusiiii @VerizonSupport Manali, I hope u got your issue fixed! I got mine solved! ...if i have no surprises next month lol

[Stacya L @LStacya]

@VerizonSupport @manusiiii Karen, Thank you! I finally got my issue solved. Dan from Social Media solved my issue. I'm very thankful to him!

[Verizon Support @VerizonSupport]

@manusiiii I'm so sorry to hear about your experience; we don't ever want you to regret joining our Verizon family. If we don't do it right the first time, we're committed to turning things around for you. Let's not leave you on hold any longer. Please send us a DM. -Karen

[Stacya L @LStacya]

@manusiiii @Verizon @hansvestberg @VerizonSupport Second bill is $ 504. I was shocked. I called them and they said the representative did a mistake and he will refund and pick the right plan for me. I was happy. I log in and see it was reduced to $ 151. I asked to close the line, they said no, I have to pay.

[Stacya L @LStacya]

@manusiiii @Verizon @hansvestberg Exactly! I'm so tired on dealing with their c.s. I feel like they are ripping my off with a $$504 bill. I asked for the cheapest plan that has a little data, talk and text. I was told its $49 + tax, Ok, perfect, sign me up. First month i got charged $65 @VerizonSupport @Verizon

[Stacya L @LStacya]

@VerizonSupport Need someone who knows what he is doing. This is the last time i'm trying to get my bill plan fixed so that I do not pay $ 504 a month. @VerizonSupport @Verizon @VerizonNews

[Wendy Simon @WendySi28770742]

When did #Verizon customer service become so unreliable? #poorservice #DoBetter

[Stacya L @LStacya]

@manusiiii @Verizon @hansvestberg I asked them to just close the line, i'm done with all this stupid charges i did not signed up for. They said Yes will close the line AFTER i pay the due.Thank's Verizon, but no. @VerizonSupport @Verizon I did not signed up for a plan to pay $504 for a phone bill.

[Stacya L @LStacya]

@VerizonSupport I was charged $ 504 for my bill this months, and I was told i'm paying forward. My bill supposed to be 55 on auto pay. Today is my 3rd day trying to solve this issue @VerizonNews @Verizon

[Stacya L @LStacya]

@VerizonSupport After 2hrs of my day wasted on trying to understand my 504 $ bill when it supposed to be 49.99$ finally decided to close the line. Thx VZ! @Verizon @VerizonNews

[Stacya L @LStacya]

@VerizonSupport Was supposed to fix a bill of 504 $$$ when it supposed to be $50. Apparently after 2hrs of c.s. chat decided to just close the line. Thx VZ for your incompetent support. @VerizonNews @Verizon

[Stacya L @LStacya]

@VerizonSupport ok