Been working on some familiar, but new updates 🤭
With almost 10 years in the BPO market, we’ve seen that every business has different needs, often falling outside the scope of “customer support”.
These new directions at LTVplus will help solve those specific dilemmas 👇
Join us as we dive into conversations with industry leaders and special guests to uncover game-changing strategies in Customer Experience.
Turn on your notifications to be the first to know when new episodes drop!
🪑 Grab a seat, and let’s talk about CX: https://t.co/AK64vyaqhF
You can now listen to our podcast on the go!!! 🚀
Audio pod lovers, you’ll be happy to know that Let’s Talk About CX is now live on Spotify and Apple Podcasts! No need to stay tuned in on YouTube anymore; just follow the show and stream while going about your day.
Business Process Outsourcing is a delicate topic for highly specialized, in-person businesses like auto repair, where quality customer experience means everything.
Tune into the full episode to see how TRA did it successfully:
https://t.co/eu6o1tV5sO
The top question business owners have when asked about outsourcing is, “Why?” 🤔
The Total Recon Auto Center team shared their reasons in our latest podcast episode! Why outsourcing, their biggest concerns, and the decision-making process that finally led them to LTVplus.
🎙️ Watch the full episode to learn why they chose outsourcing over hiring locally, how they maintain high-quality CX as they scale, and the realistic impact of outsourcing on a specialized business. 👇
#OutsourcingSolutions#BusinessProcessOutsourcing
https://t.co/avqdFOF0uj
Is your customer support team running around like headless chickens? We might have a fix 😅
For our new podcast episode, we sat down with our good friends from @TOTALRECON! The specialized business has been outsourcing phone and email support with LTVplus for 3+ years 🏆
Learn more about each solution at the links below 👇
👩💻 Fully managed technicians for MSPs: https://t.co/6f2YuU837c
🌍 Remote staffing and global hiring: https://t.co/NDfs8vJ62U
🤖 AI support implementation and management: https://t.co/z6PZY3Cgyg
#BusinessProcessOutsourcing
Been working on some familiar, but new updates 🤭
With almost 10 years in the BPO market, we’ve seen that every business has different needs, often falling outside the scope of “customer support”.
These new directions at LTVplus will help solve those specific dilemmas 👇
With Mother’s Day right around the corner, this video of Frianne reminds us of our “why” 💗
Remote work gives mothers the flexibility to build careers they’re proud of while being present for their kids.
For #MothersDay2026, we’re celebrating all the stay-at-home moms 💐
You don’t have a “bad customer experience problem”, you have a CAPACITY problem!
💡 Visit our website to see exactly how outsourcing can support growing MSPs (with real-life case studies): https://t.co/C1fdUtvTkO
#ManagedServiceProviders#TechnicalSupport#IToutsourcing
When outsourcing is done right for Managed Service Providers, it makes all the difference…
Here's what we see:
→ MSP lands more clients
→ Engineering team stretches to deliver
→ Support quality quietly drops
→ A client (or two) churns
→ MSP owners realize the gap too late
Leaving this here to show that outsourcing can be great with the right BPO 🌟
We’re always grateful for the clients who choose us, and even more honored when they leave reviews like these.
@clutch_co is like the virtual report card for businesses, and ours is an A++ 😎
These throwback pictures of our Kenyan team are giving us major summer feelings 🌞
The view — giving
The vibes — unmatched
The people — priceless
Looking forward to this year’s edition of our annual summer get-togethers 🥂
#TeamBonding#WorkCulture
Our blog breaks down which customer support model strategically makes sense for your business. It also contains a step-by-step blueprint to help you build a hybrid model.
🎯 Read it here: https://t.co/86j6Ofwavc
#CustomerService#CustomerSuccess#CustomerExperience
Business owners trying to choose which kind of customer support they need:
But who says you have to?! @Deloitte's 2026 Future of Service Research finds that companies adopting the hybrid AI-BPO-in-house mix reported 64% higher productivity and 39% lower cost per interaction.
With LTVplus, you save hiring costs and get dedicated engineers, security analysts, and Tier 2 specialists fully managed from day one!
💡 Visit our website to learn more about how outsourcing can better support your growing MSP: https://t.co/F6LLpCX3QG
#ManagedServiceProviders
It’s not a scaling problem, it’s a planning problem 👀
Growth can come at you fast and hard. For Managed Service Providers, it’s even harder!
Outsourcing can help. Gain 24/7 access to already-trained professionals who help your engineers save up to 20+ hours each week.
We spent March building our Wall of Influence 🌈
Each week, team members showered love on the women they work with who inspire, motivate, and encourage them.
We don’t have the room for that many pictures, but we couldn’t start the new month without this recognition. 💐
💡 Watch our full conversation to learn the complete Customer Experience foundations every growing e-commerce brand needs in 2026 — from support systems to AI automations for scaling:
https://t.co/G5ISoVmFf1
Beware of the uncanny valley of empathy 🧟
In 2026, AI support systems have gone way beyond the average chatbot. In this clip, our AI Researcher, Vince, shares the top three AI systems every e-commerce brand needs to have this year.
#AItools#AIsupport#CustomerSupport