Lucy Ferris

[Lucy Ferris @LucyFerris7]

@HSBCUKBusiness @ScottW75 I’ve called for an update to be told that can’t be given? Live chat&Phone are saying different things. Live chat even told me to re apply till I heard something, however the phone said thats false info. Can’t understand why it’s taken over a month when the 1st time it took days!

[Lucy Ferris @LucyFerris7]

@Bounce_BackLoan @HSBCUKBusiness @HSBCUKBusiness really not good enough! Some communication on the application would at least be helpful!

[Lucy Ferris @LucyFerris7]

Yes I’d be interested to know which email too, I’ve called and called but not for anywhere.

[Lucy Ferris @LucyFerris7]

@Ravs88 @davidnash101 @Bounce_BackLoan Great news!! Fingers crossed mine will be soon following 🤞🏻

[Lucy Ferris @LucyFerris7]

@DaniMorris @davidnash101 @Bounce_BackLoan @HSBC_UK I’m still waiting from the 10th too, emailed last week to be told they can’t give me a timescale. How long are we meant to wait?

[Lucy Ferris @LucyFerris7]

@Ravs88 @Bounce_BackLoan Nothing at all either, emailed and was told no timescales given!

[Lucy Ferris @LucyFerris7]

@Bounce_BackLoan Still waiting on HSBC received an email after they asked for me to get in touch on here for them to say, sorry no timescales can be given!! Almost 2 weeks now!

[Lucy Ferris @LucyFerris7]

@Bounce_BackLoan 🤞🏻🤞🏻

[Lucy Ferris @LucyFerris7]

@danielletwriter @Bounce_BackLoan @HSBCUKBusiness Did it take this long for your first application? It’s the communication that’s just so poor! On web chat they told me to just re apply but surely you can’t just keep reapplying until you get a response

[Lucy Ferris @LucyFerris7]

@Bounce_BackLoan applied to @HSBCUKBusiness last Tuesday still no echo sign documents!! Is anyone else in the same boat? So frustrating they can’t give you an update on your application!

[Lucy Ferris @LucyFerris7]

@HSBCUKBusiness @HSBCUKBusiness i have emailed so will await a response thank you.

[Lucy Ferris @LucyFerris7]

I’ve been a business customer with them for 10 years. My initial bounce back was received within a matter of days and I’m no where near my 25% limit so can’t understand what the delay is! Some communication from @HSBCUKBusiness at this time really would be appreciated

[MrBounceBack.com @Bounce_BackLoan]

I have a huge number of people hanging on be aware they are processing business accounts with HSBC first, feeders as always are way back at the end of the queue same for top ups and standard bbls