Lucy

[Lucy @LucyMote]

@HSBC_UK Hi Laura, the first question I'm asked is for my branch sort code or 16 digit card number, neither of which I have since I closed my account.

[Lucy @LucyMote]

@HSBC_UK I closed my account but keep getting emails saying I have documents to read that I can't access. What do I do?

[Lucy @LucyMote]

@HSBC_UK I've left the UK, that's why I closed my account, so I can't really call.

[Lucy @LucyMote]

@iD_Mobile_UK Change the tariff I think, from £8 sim only to £3.99 sim only. Also, the Chat with us function on your website doesn't load.

[Lucy @LucyMote]

@iD_Mobile_UK I'm trying to switch to a cheaper plan but every time it says "Sorry there's been an error". This isn't great... What do I do?

[Lucy @LucyMote]

@KLM any possibility the bag could stay in Terminal 5 as I'm currently on a flight from ZRH to LHR now?

[Lucy @LucyMote]

@KLM have tried calling, emailing, tweeting and direct messaging to find info about my lost bag. Any help would be greatly appreciated.

[Lucy @LucyMote]

@KLM_UK @KLM lost baggage reference GVAKL39752 please let me know if it's at LHR Terminal 4 yet. Lost in transfer EDI-AMS-GVA Friday 19th.

[Holly Holmes @HollyAnneHolmes]

#desertforfriends
#whitechocolatemousse #amarettibiscuits #blackberriesandstrawberries

[Lucy @LucyMote]

@gemcairn on @BBCRadio4 bloody brilliant!

[Lucy @LucyMote]

And I said what about breakfast at EuroTalk? #pancakes #lastday #smileyhappypeople @ EuroTalk http://t.co/oFIKOjYllQ

[EuroTalk @EuroTalk]

Last chance to complete our language learning survey for a chance to win an iPad mini... http://t.co/ALzzfEBskx Don't miss out!

[Lucy @LucyMote]

This needs to be seen! Such a great initiative! #realjunkfoodproject http://t.co/WG16OFj0re

[Jenny Jones SNOWBOARD @jennyjonessnow]

Had my MacBook Air stolen last night, Riverside studios Hammersmith area. It has ALL my Olympic photos on it... Please keep ear to ground x

[Lucy @LucyMote]

Just signed up to run the #EdinburghMarathon2015 for #AmnestyInternational !!! #eek

[Lucy @LucyMote]

10 reasons to visit #Geneva http://t.co/rgTjNZmCkk @NSNyakatawa @euan_oneill @sarahpayne17 @carsabin @Charley_Whaley @harriet_tb

[Lucy @LucyMote]

This Weds @blanchandshock are at @409restaurant in #ClaphamNorth #SW9 http://t.co/rH4XytbojO @HollyAnneHolmes @jamescran we'll be there!

[Lucy @LucyMote]

I got : Japanese! Which language should you learn? http://t.co/ZnEF0Sn8A9 via @play_buzz

[Lucy @LucyMote]

Today I have seen 5 pugs and it's only just lunchtime #puglife #joy

[EuroTalk @EuroTalk]

Want to win an #iPad mini & uTalk app? Complete our #language survey to enter the prize draw: http://t.co/SC053f9cld #competition #research