@FTMO_com After a member of your support team informed me that the $200,000 Swing account had been discontinued, I was offered the options of continuing with a Standard account or receiving a full refund of my challenge fee.
@FTMO_com In response, I proposed a couple of alternative solutions that I believed would provide a fair resolution for both parties. However, since October 6, I have not received any response or confirmation that my concerns are being reviewed.
@FTMO_com Dear FTMO Team,
I am writing to follow up on my case regarding the recently discontinued $200,000 Swing account, which I successfully passed.
@FTMO_com Consequently, on October 13, I replied to the existing email thread to formally request a refund, given the absence of feedback on my further proposed alternatives.
@FTMO_com I also sent another mail on October 14 which a support member said I should expect response in 2 week days. Well, it's 2 days now and no response yet and my previous mail also remained unresponded to
@FTMO_com I would appreciate your prompt attention to my refund request. Thanks
@FTMO_com Every experience in the market offers an opportunity to learn, improve, and become a better trader.
I'm grateful for the progress so far, and I'm looking forward to the next phase of this journey.
One milestone achieved. More work ahead. π
#ForexTrading#FTMO#RiskManagement
@FTMO_com Forex trading has taught me that success isn't just about identifying profitable opportunities. It's also about managing risk, controlling emotions, respecting your strategy, and understanding when not to trade.
#TradingPsychology#Lumibanks
Every experience in the market offers an opportunity to learn, improve, and become a better trader.
I'm grateful for the progress so far, and I'm looking forward to the next phase of this journey.
One milestone achieved. More work ahead. π
I'll be sharing my FTMO story pretty soon, it'll be a thorough documentary if my journey so far with the firm.. I'll run ads to the documentary on IG an YouTube and also my comparison with other prop firms I trade.
Stay tuned guysπ€