Lynn rr71

Blue eyed ninja against injustice!

[Lynn rr71 @LynnRr71]

@MoonpigUK you have totally let me down. Card & ballon due Thursday . Still no card, saggy balloon, awful customer service, won’t trust you again. If this is your business, you are appalling at it!!

[Lynn rr71 @LynnRr71]

@Morrisons No point in advertising things when you can’t deliver on your orders & let people down!

[Lynn rr71 @LynnRr71]

@Morrisons how can you
Not have the entirety of a party food order made weeks ago when it’s your own brand stuff? It’s not ok just to let customers down & expect them to stick with you

[Lynn rr71 @LynnRr71]

@Morrisons is it legit that your customer services people are asking customers to download a third party app to process a voucher compensation? That sounds very strange

[Lynn rr71 @LynnRr71]

@CustomerSu69436 This is one of those times when your so called customer services made the situation even worse. You direct people to a bot (seemingly) that again solves nothing & says I will get a call asap (meaning nothing!) no doubt I would have to repeat myself yet again & be faced with rude

[Lynn rr71 @LynnRr71]

@Morrisons your customer service is awful. You put through a different amount to that notified last night & then cancelled my order. Now I cannot get an order for at least 24 hours even though rebooked instantly. Don’t have a car, can’t get out, customer service peeps rude

[Lynn rr71 @LynnRr71]

@thameswater 25 plus minutes to now waiting for you to engage in discussion on why you want to put my direct debit up a ridiculous amount. Feels like you are just waiting for me to hang up! Is this customer service?

[Lynn rr71 @LynnRr71]

@McAfee_Help hi trying to get a refund but no sign of life on your UK customer service lines after 17 minutes!!!

[Lynn rr71 @LynnRr71]

@McAfee hi is anybody actually on your UK customer service lines? 15 mins plus and no sign of life!!!! Can’t get a refund online!

[Lynn rr71 @LynnRr71]

@goustocooking please watch out customers! Gousto official view is that it’s totally ok to sell you 2 year old frozen fish & expect you to pay top dollar & not inform you how unfresh it is - disgusting

[Lynn rr71 @LynnRr71]

@goustocooking Not as sorry as me.

[Lynn rr71 @LynnRr71]

@goustocooking I can’t quite believe you have sold me fish that was frozen 2 plus years ago!! Surely that doesn’t count as a safe product & certainly not something I would expect to spend good money on. Disgusting!

[Lynn rr71 @LynnRr71]

@mbna Sue this is impossible how do you get to actually speak to a human please?

[Lynn rr71 @LynnRr71]

@mbna hi your chat function is a total waste of time. Nobody actually reads the question hence they have no desire to answer it. Do you have actual humans with brains who can actually help your customers please?

[Lynn rr71 @LynnRr71]

@mbna Thanks Sue, if they are human they need serious training. Surely essential to the job to actually answer the question asked. Will call

[Lynn rr71 @LynnRr71]

@BandQ Sure will do

[Lynn rr71 @LynnRr71]

@BandQ trying for weeks to get living & home to accept return of faulty product sold through u. Any chance you can help as sold through you

[Lynn rr71 @LynnRr71]

@Se_Railway Yes I will, details are already submitted. Noting you still haven’t asked how she is doing.

[Lynn rr71 @LynnRr71]

@Se_Railway is it your standard protocol for an 81 yr old lady to be hurt badly on 1 of your trains due to a reckless driver action & you don’t have the courtesy to check if she’s ok or report back on action taken as a result? I’m totally disgusted. All logged at station & nada!

[Lynn rr71 @LynnRr71]

@DebenhamcBeauty They did respond to me but the offer of a refund was conditional upon me using an app that required me to disclose my Id docs, occupation & bank statements. Not sure they complies with English law either!

[Lynn rr71 @LynnRr71]

@Debenhams hi are you aware that your suppliers are selling goods that are shoddy & not fit for purpose & then only offering a 20% refund? You may want to educate them on English law. Any chance you might step in & take ownership as the contract is with you!?