@vumatel The issue is after 16 days if trying to get my internet activated, I have ran out of resources, if this can't be fixed by tomorrow I would have officially exhausted all my means to keep up my work because if how expensive this whole ordeal has been.
@vumatel I have been trying to get my ONT released for the past 11 days, I finally got the reference number from the old fibre provider, please assist : VC-100424-812251
@Vodacom what is happening now? You have extended my ONT lock to the 10 of May???? What the he'll is this?????@vumatel can you confirm if this is possible? Are they even legally allowed to do this????????
@vumatel How long does the dev team take to clear the address? After numerous escalations, you'd think an escalations is just a fancy work to shut someone up. The ONT lights still look like they are locked.
@Vodacom You do not understand my frustration , or you would have provided any feedback at all, any feedback, just any feedback, please let me know after 12 days what feedback do you have except telling me to be patient?
@Vodacom Im not sure what to say at this point, I have wasted so much money, so many hours trying to get Vodacom to RELEASE MY LINE, do I need to struggle so much to get just get the line release? I always get a be patient message? 0 update, 0 feedback,WHY????????????
@vumatel Can i please get someone to assist me, this is as worse as @Vodacom at this point, I haven't had ANY INTERNET FOR WEEKS NOW, AND NO ONE IS WILLING TO HELP BECAUSE @Vodacom can HOLD A LINE WITH ZERO CONSEQUENCE, JUST BECAUSE THEY CAN.
@vumatel I am still waiting for a reply on my DM, 12 days without internet, 0 updates on what is happening, already spend enough money to last me a year trying to just get my line released. I am currently running on fumes.
@Vodacom This is day 10 trying to get Vodacom to give me some sort of message about why they ARE HOLDING MY LINE, I havent had any internet for the past 10 days, and I cant because you are holding my line, why???
@Vodacom I still don't have an update on my line being released, you have stopped responding to all my communications, @ispa_za is this even legal to hold my line without any communication or reason?