KatD

[KatD @made2stalkMitch]

@SMARTCares @LiveSmart @SMARTCares I already did and you did not respond

[KatD @made2stalkMitch]

@LiveSmart @ethreanna_ @SMARTCares You don't resolve anything. You don't respond after sending DMs

[KatD @made2stalkMitch]

@LiveSmart but no reply for complaints via DM

[KatD @made2stalkMitch]

@SMARTCares @LiveSmart @LiveSmart - wala na yung niload via app? scam na lang?

[KatD @made2stalkMitch]

@LiveSmart @SMARTCares - bought load via Smartapp at 2PM this afternoon. Reached out to FB support at 330PM and it is now 1130PM and still no response. I can't DM you here. Please resolve. Be forthcoming if your system is down so your customers don't suffer

[KatD @made2stalkMitch]

@SMARTCares @LiveSmart @SMARTCares - you still have not responded to the DM sent last night

[KatD @made2stalkMitch]

@SMARTCares DM sent

[KatD @made2stalkMitch]

@LiveSmart Bought load via app this afternoon at 2PM and was not received. Sent a message in FB at 330PM, it is already 1130PM, still no response

[KatD @made2stalkMitch]

@LBCexpress Tried to reach you in FB, twitter, phone, complaint form and i cant get an answer.

[KatD @made2stalkMitch]

@PTXofficial hallelujah and still a fave till now

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP This is all good now. Thank you for the prompt action.

[KatD @made2stalkMitch]

@PLDT_Cares sent you a DM and you still have not responded yet

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP thanks! hopefully this gets resolved before it gets to 2 weeks from installation date

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP It's been 10 days since it was installed

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP you sent me a message stating you are still checking facilities and will advise me once ready for installation. You are not paying attention. It is already installed. I just need it activated and mesh delivered.

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP i replied to you as well cause you did not give me a timeline on when will this happen. thanks

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP will that be today, tomorrow, next week?

[KatD @made2stalkMitch]

@PLDT_Cares when will i expect the updates? @iamMVP @PLDT_Cares @PLDTHome

[KatD @made2stalkMitch]

@PLDT_Cares @iamMVP already responded to you. The details you requested has been provided already at the start of my DM. Your fb page advised me that someone will call in 6hours. that was feb 3, 5 days has passed