innervoice

[innervoice @MadhuBisaria]

@Nipi_220 16

[innervoice @MadhuBisaria]

@Milkbasketin @reliancegroup Is it not fooling people who are loyal to the company and have taken an annual subscription. #cheating #consumerrights #manipulation

[innervoice @MadhuBisaria]

@Milkbasketin no response from your side. So now would advise all your customers not to take any type of subscription as they are being fooled by the name of the subscription. #CustomerExperience #grievance #CustomerService

[innervoice @MadhuBisaria]

@Milkbasketin no response from your side. So now would advise all your customers not to take any type of subscription as they are being fooled by the name of the subscription. #CustomerExperience #grievance #CustomerService

[innervoice @MadhuBisaria]

@Milkbasketin @reliancegroup Sharing 2 screenshots of 2 different people using milkbasket. For the one who has taken annual subscription flash deal starts on purchase of Rs 549. For other with no subscription flash deal starts on purchase of 49. There is a rate difference also.

[innervoice @MadhuBisaria]

@Milkbasketin @reliancegroup Is it not fooling people who are loyal to the company and have taken an annual subscription. #cheating #consumerrights #manipulation

[innervoice @MadhuBisaria]

@Milkbasketin @reliancegroup Sharing 2 screenshots of 2 different people using milkbasket. For the one who has taken annual subscription flash deal starts on purchase of Rs 549. For other with no subscription flash deal starts on purchase of 49. There is a rate difference also.

[innervoice @MadhuBisaria]

@ola_supports @bhash @ola I had received a mail yesterday at 2.54pm and had given reply to that at 3.03 pm but haven't received any reply to that. Kindly check it #worstexperience #cabs

[innervoice @MadhuBisaria]

@Olacabs On 24/4/24 I had paid Rs 304 twice for a Ola ride. First I paid through GPay attached to Ola but driver said that transaction is not visible and payment pending is in cash. I paid again through GPay in his account. Lodged a complaint but no refund. #CustomerServiceFail

[innervoice @MadhuBisaria]

@ola_supports @bhash @Olacabs Please check all my tweets and your replies. Your replies are same.Have you checked that when had your team contacted me through mail & after a month why the problem persists. Not a single customer care exe has tried to contact telephonically to get it resolved

[innervoice @MadhuBisaria]

@ola_supports @ola_supports @Olacabs 10 days have passed since you escalated the issue, 27 days since this issue was raised by me on Twitter and 1 month 4 days since this incident happened & was reported on app directly. What next? Only emails & replies on Twitter. No call from your sales team

[innervoice @MadhuBisaria]

@ola_supports I had received a reply on May 1 and another on May 11 from your team. Only reply but NO REFUND. If the fault is at your end then you should get it cleared at the earliest.

[innervoice @MadhuBisaria]

@ola_supports @ola @ola_supports Today is day 15th. I had lodged my complaint on 1st May'24. Still refund not received. #taxi #poorcustomerservice

[innervoice @MadhuBisaria]

@ola_supports @ola_supports @Olacabs After getting the second mail at 6.30pm I had retweeted. I had also rated your support as BAD in the same mail. Screenshot attached.Kindly check at your end. #consumer #CustomerExperience #consumerrights

[innervoice @MadhuBisaria]

@ola_supports Got another email but NOT THE REFUND. Only Customer support executive's name has changed, rest is same. False assurance of giving the refund in 5-7 business days. Ticket resolved also. Too much of wastage of time and mental harrasment. #worstcustomersupport #olacabs #grievance

[innervoice @MadhuBisaria]

@ola_supports @ola_supports Only the customer support executive's name has changed otherwise mail is same with a promise that money would be refunded with in 5-7 business days. Again ticket resolved (388782781) without giving back the refund. #CustomerServiceFail #cabs #consumerrights

[innervoice @MadhuBisaria]

@ola_supports @ola_supports My complaint has not been resolved yet and it has been closed (Ticket 388507161). Deducting money is at high priority but returning back is least prioritised. Isn't it mental harassment? Even your charges are too high anytime compared to other services. #cab #taxi

[innervoice @MadhuBisaria]

@SonuSood Sir this child HRIDYANSH SHARMA s/o Shri Naresh Sharma is from Alwar, Rajasthan. He has been diagnosed with SMA2 & needs immediate medical help. Please help his family in arranging aid for him. #spinalmuscularatrophy #EmergencyMedicine #HelpNeeded #savehridyansh

[innervoice @MadhuBisaria]

@BeingSalmanKhan Sir this child HRIDYANSH SHARMA s/o Shri Naresh Sharma is from Alwar, Rajasthan. He has been diagnosed with SMA2 & needs immediate medical help. Please help his family in arranging aid for him. #spinalmuscularatrophy #EmergencyMedicine #HelpNeeded #savehridyansh

[innervoice @MadhuBisaria]

@anandmahindra Sir this child Hridyansh from Alwar, Rajasthan needs help. Please help in arranging funds for him. #spinalmuscularatrophy #EmergencyMedicine #HelpNeeded #savehridyansh