MagTechy

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[MagTechy @Magtechy]

@DeepikaBhardwaj Hi

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@FashionFixerz

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@ManlyMindz

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@YourPrimePath

[MagTechy @Magtechy]

@CromaSupport Hi Rashida!

Thank you so much for your prompt reply! I truly appreciate the support and excellent service from Croma. It's great to know that I can rely on your team for continued assistance. Looking forward to staying connected!

[MagTechy @Magtechy]

@CromaSupport I want to thank your team for the great support provided through social media, email, and phone.

Thank you once again for an excellent customer experience. You may now consider this case closed. Wishing you all a great day!- Akash

[MagTechy @Magtechy]

@CromaSupport Hello Nikita!,

I truly appreciate @CromaSupport for your assistance via social media, call and email! 🙌 Your genuine efforts and prompt support to resolve my concerns mean a lot.

[MagTechy @Magtechy]

@CromaSupport Please treat this matter as urgent and provide a resolution without further delay. I hope this email will prompt action and restore my faith in Croma's customer service.

Looking forward to your swift response.(5)

[MagTechy @Magtechy]

@CromaSupport I urge you to:

Provide the promised OnePlus Buds Pro 2 immediately, as per the original offer.
Offer a clear explanation for the delay and the unreasonable demand for additional payment.
Ensure better communication and accountability from your support team.(4)

[MagTechy @Magtechy]

@CromaSupport I am forced to follow up repeatedly, which has caused unnecessary frustration and wasted time.This level of service is highly disappointing and does not align with the standards one expects from a reputed brand like Croma. (3)

[MagTechy @Magtechy]

@CromaSupport @_WiseRoy_ #Avijitmitra #CromaComplaint #CromaServiceIssue #croma #cromastore #cromaretail

Every time, I am asked to wait for 24 or 48 hours, but no proactive resolution or response is provided even after the stipulated time.
(2)

[MagTechy @Magtechy]

@CromaSupport @_WiseRoy_ #Avijitmitra #CromaComplaint #CromaServiceIssue #croma #cromastore #cromaretail

I have made several attempts to resolve this issue, including contacting your support team via Twitter, Facebook, calls, and email. (1)

[MagTechy @Magtechy]

@cromaretail @CromaSupport No problem at all, Gayatri. I appreciate your prompt response and support!

[MagTechy @Magtechy]

@CromaSupport Thank you :)

[MagTechy @Magtechy]

@CromaSupport Hello Gayatri !

Thank you for reaching out. I appreciate the support team’s call and am looking forward to a positive resolution.

[MagTechy @Magtechy]

@CromaSupport Hello Croma Support Team,

I kindly request you to prioritize my complaint and provide me with a clear timeframe for resolution. It is important for me to understand when I can expect this matter to be resolved, as the delay is causing inconvenience.

[MagTechy @Magtechy]

@CromaSupport @bajajhimanshu4 I am aware of numerous similar cases in Delhi, including those reported at the Croma store in Select City Mall. I request that this matter be addressed with the utmost seriousness, as it is an issue of significant concern.

[MagTechy @Magtechy]

@bajajhimanshu4 @cromaretail @_WiseRoy_ @OnePlus_IN Yes, I am confident this is a case of fraudulent activity. I have already filed a complaint with the Ministry of Consumer Affairs and am considering initiating legal proceedings in the consumer court with a formal legal notice if the issue is not resolved satisfactorily.