Nina_n

[Nina_n @Maiatsit]

@aIiphobic Day 10 without any response or care in the world from them.

[Nina_n @Maiatsit]

@DeedeeDo2do2 @_austrian @HeathrowAirport This is so unethical and disgusting from their end. They really don’t care.

[Nina_n @Maiatsit]

@JC46700191 @_austrian @lufthansa I agree! I know for a fact they really just don’t care and have given up on finding anyones luggage and expect us to be patient

[Nina_n @Maiatsit]

@_austrian They are causing us so much stress with absolutely no accountability so every single person needs to know to never take this airline

[Nina_n @Maiatsit]

@_austrian Fellow Austrian airways customers whose luggage has been lost for 1+ week please get in touch. We need to be heard and should go to the press or do something additional since they are not listening to us. I’ve been understanding+ very patient but I’m done

[Nina_n @Maiatsit]

@_austrian We need to make sure everyone knows about this airline to never go through this

[Nina_n @Maiatsit]

@_austrian Because someone needs to take accountability and no one is and they absolutely don’t care. I’ve tried reaching them every way possible known to mankind. Enough is enough

[Nina_n @Maiatsit]

@charlotteclg @_austrian This is unethical!

[Nina_n @Maiatsit]

@_austrian Hey Austrian would you like the press to report on your incompetency and unethical behavior to your customers? Because you are getting extremely close. You are pushing your customers over the edge and we will guarantee you lose any potential customers

[Nina_n @Maiatsit]

@sty0pa @_austrian Incompetency at its finest! Their staff lied to my face numerous times about my luggage.

[Nina_n @Maiatsit]

@ElizabethWChege @_austrian Exactly! What is the point of the luggage tag. I have my doubts that their staff doesn’t and isn’t scanning luggage properly because otherwise it should be in their system! This seems like a huge violation to me!!

[Nina_n @Maiatsit]

@itskatetemp @_austrian Oh wow that is great! Unfortunately, for me and countless others they refuse to even update us! They said bags aren’t even being scanned?! Which seems like a security concern to me?

[Nina_n @Maiatsit]

@Ruba_H_ @_austrian Good luck! We are on day 9 of this nightmare without a care in the world from Austrian or any attempt to help. They just went MIA and say be patient

[Nina_n @Maiatsit]

@SariArhoHavren @_austrian It is crazy to me they just absolutely do not care or move a finger to help you! I’ve never encountered customer service like this. I have lost baggage with United and completely different experience. Our bags are just sitting in Vienna without their staff moving a finger

[Nina_n @Maiatsit]

@_austrian I’ve had such a great vacation. Spending 8 hours a day trying to get in touch with someone about lost luggage. Why should I have to be punished for your incompetency? Worst customer service. In fact they don’t even have customer service. Might as well not have staff

[Nina_n @Maiatsit]

@leahjanerose @_austrian Did you ever get your luggage? I am on day 8 of no luggage or answers and seeing what other peoples experiences are

[Nina_n @Maiatsit]

@LolaR54112903 @_austrian Did they ever return it? I am on day 8 with no responses?

[Nina_n @Maiatsit]

@RHammoudeh @_austrian Did they ever return your luggage? It has been day 8 for me with no answers