@LewishamCouncil not sure where to report this, but there's a temp traffic light on Shardeloes Road that doesn't seem to be working properly. People giving up and going through the red light. Obviously no workmen there either...
@sainsburys The children's platter was to be replaced but at 12 noon (the delivery was booked between 8-9am. So we now have to make more but all the shops are closed as it is Sunday. We are considering using another supermarket going forwards 2/2
@sainsburys Can I also complain about your occasions service? We booked children's & adults sandwich platters for this morning for a party at 11am. The adult one was substituted with preprepared sandwiches from Meals to Go. And then something happened to one of the children's platters 1/2
@sainsburys is there a reason that almost every transaction using SmartShop is subject to a check at the New Cross Gate store? The shop is already badly staffed - there is often no one to do the check. It's happening so regularly the staff are annoyed. 1/2
Yet no one seems to do anything with blatant shoplifting. I'm already getting cheesed off with the lack of stock, huge queues and limited staff, but the delays from SmartShop are pushing me to start to order online.
@BoschUK Also it turns out that the Back Office review is just something you say to drag this out? Now your customer services advisers are saying you don't send out reports until the repair is completed. Which is it?
@BoschUK Your engineer visited our home on Tuesday to look at a fault. This fault is a recurring fault. Your engineer wrote a report about the issue which we need to approach the retailer to be able to seek redress. Inexplicably it was sent to the Back Office (1/2)
@BoschUK Heard back from your customer service advisers saying the appliance is repairable. This is not the point. It has had 2 of the same part already. Will a third also break? Your advisers should be trained on the law around the Consumer Rights Act as they are delaying unnecessarily.