Manish

[Manish @ManishConnects]

@airindia Thank you for acknowledging my complaint. I appreciate you looking into the matter. I will await the outcome of your investigation and a fair resolution, including reimbursement of ₹18,221 incurred due to this incident.

[Manish @ManishConnects]

@airindia @DGCAIndia @MoCA_GoI my confirmed transit from Chandigarh to Ahmedabad via Delhi was disrupted on 08 Sept 2026. AI 2403 landed 4:48 PM. I reached D54 at 5:25 PM but was denied boarding by Ms Ponam. AI 0809 left 5:58 PM. I lost INR 18221. AirSewa KA437046.

[Manish @ManishConnects]

@airindia @DGCAIndia @MoCA_GoI I have a Duty Manager acknowledgement (Serial No. 15318) and proof of the replacement ticket costing ₹18,221. I request investigation through CCTV/records and reimbursement of ₹18,221 plus any applicable compensation under DGCA rules.

[Manish @ManishConnects]

@airindia @DGCAIndia @MoCA_GoI @airindia Please investigate the actual transit time from the aircraft stand to Gate D54, including the transit route and security check near Gate 37, the heavy security crowd, applicable Minimum Connection Time (MCT), and the exact boarding/gate closure time.

[Manish @ManishConnects]

@airindia @DGCAIndia @MoCA_GoI I reached Gate D54 around 5:25 PM. No Air India staff contacted me before boarding was refused. Ms Ponam denied boarding while the Captain/flight crew were still boarding. AI 0809 departed around 5:58 PM.