@ZARAClientesTm This seems like a scam. @ZARA@ZARACare please confirm as they are now asking for my card details to provide a refund.
If you answered your DMs I wouldn’t be in this situation.
@ZARA Very disappointing service from Chester store today. Bought a pair of jeans for daughter recently & they ripped when pulling them on, appearing to be poorly made. Told by manager ‘can’t be returned as rip is not along the seem’. They also implied we had damaged them too.