@nxcare no point in asking you guys to deal with my complaint, for you to give me another SLA, when the point of my complaint is that you can't meet the SLA.
@nationalexpress I've been blocked from sending messages to you guys!! This is an absolute joke. If you stick to your SLA of 10 working days response, you will see my email.
@nationalexpress Can you please respond to my complaint, as you are out of SLA. You would think complaints regarding racial abuse by your staff would be handled with a little more sensibility. #SayNoToRacism