Marc1820

[Marc1820 @Marc18201]

@Sears @12pm Great! Just don’t expect maintenance agreement service!

[Marc1820 @Marc18201]

@Sears Backyard patio is great place to sit and wait for your maintenance agreement service call installation. Make sure to get a chair with cushions and you will have a long wait!! #TNTAppliancethanksfornotahowingup

[Marc1820 @Marc18201]

@Sears Just don’t plan on getting service through your maintenance agreement! TNT appliance will never respond. Surprisingly, Sears takes no action.

[Marc1820 @Marc18201]

@Sears Shop now, but wait for your maintenance agreement service forever….

[Marc1820 @Marc18201]

@Sears @CAllisonJk Guess what! I am also waiting 4 months for a dishwasher install by TNT. They have cancelled 6 appointments. Well, by cancelled I mean not shown up. TNT should be fired.

[Marc1820 @Marc18201]

@Sears LOL game the customer! sell a maintenance agreement but don’t do the work. Waiting over 4 months for dishwasher. Now it is in my house but I cant get Sears to show up and install
it!

[Marc1820 @Marc18201]

@Sears Happy to share the record broadly at this point. 4 months of waiting and 6 cancellations. Part I enjoy most is the cancellations are always no call, no show.

Sears subs the install to TNT appliance.

[Marc1820 @Marc18201]

@Sears No, you can’t. Check my record. Sears has cancelled the maintenance agreement covered installation 6 times. 6 times!!

[Marc1820 @Marc18201]

@Sears Hello Sears. 1 week later. New dishwasher has been sitting in kitchen for 6 days. Installer you helped schedule was no show. No call to reschedule.
Recap: 4 months since dishwasher was to be replaced under maint agreement.
6 install cancellations

[Marc1820 @Marc18201]

@Sears Help. Dishwasher on maint agreement failed 12/22. Sears agrees to replace under maint agreement. 5 separate cancellations. Still not installed. 3 emails to https://t.co/ndlcMkqlCa. no response. Maint agreement no good? Happy to share details. 4 mnths!

[Marc1820 @Marc18201]

@HDarchitectural Hello. Professionally installed Light Lock system and it lets in light. $20,000 install.
Chicago area. Installer says Hunter Douglas product issue. How do I get a rep to inspect?

[Marc1820 @Marc18201]

@HDarchitectural Hello. Professionally installed Light Lock system and it lets in light. $20,000 install.
Chicago area. Installer says Hunter Douglas product issue. How do I get a rep to inspect?

[Marc1820 @Marc18201]

@Sears 3 more days, no contact from service, nothing scheduled.

[Marc1820 @Marc18201]

@Sears I will do that.I really hope to hear from someone.