@osteogenesis I just hope they recognise that they have received my item soon!
Surely they can’t just not pay you if they have acknowledged receiving your parcel!
@osteogenesis They are obviously making it very difficult to communicate!
Reading their website I was under the impression that they paid on the day the item got to them.. obviously not going to be the case!
Sounds like they are asking a lot from you. Probably trying to weasel out of it
@osteogenesis That’s crazy!
They really should make people aware of the backlog, I sent mine via special delivery to “speed up payment”
Is all your communication via email or do they actually have a phone number?
Hopefully yours gets sorted asap! Maybe they are arranging compensation?
@DermotKennedy For anyone that is struggling after GS on Friday, it ended up with a spare single seat, high up at the back but I only want back what I paid for it.