Amateur musician, rugby lover and Olympic/Paralympic convert. Don't tweet much but when I do it's a load of old bunkum designed to make you smile and laugh.
@bt_uk You’ve sent me an email stating that you have tried to email/call/reach me by letter and now saying that without further action I will lose my Broadband in 5 days. I don’t know who you have been trying to contact but it hasn’t been me!! Is this a scam??
@RoyalMail more than annoyed!! I have a weekly time sensitive publication that should be delivered by Royal Mail but no - that seems to be too difficult for you!! You didn’t respond last time and it’s happened again!! You’re certainly not Royal and there is no sign of any Mail!!
@RoyalMail Rubbish service! I have a subscription to the @RadioTimes but it can be over a week between deliveries so I am not receiving it until we are already part way through the week it covers! It’s not their fault as the magazine gets to you on time - just doesn’t get to me!!
@BarclaysUKHelp You have cancelled my elderly mothers blue rewards for absolutely NO reason. She had it to get the good interest rate for her savings. I have gone online and I can’t reinstate it. What is going on?????
@TNLUK It’s not ‘a small number of players’! Down detector now has 1000’s of reports on it which actually suggests you’ve got a big problem! It’s ok to have issues with the website but I’d rather you told the truth and admitted it!! Manage expectations!
@TNLUK Why can’t I sign in this morning? Everything was ok on Tuesday! From the looks of down-detector this is the case for more than ‘a small number of people’ as your replies to others imply!!
@bt_uk Raising my bill by 11% in March - under what justification? The last time I looked inflation was 3.4%. If you’re claiming network improvements then you might want to rethink that strategy! I’m currently comparing you with Thames Water on my annoyance-meter!!
@bt_uk She is receiving text messages saying an engineer will visit to upgrade her broadband on 24th November. The message is from BT and doesn’t seem to be a scam. She has had messages previously and has had an engineer just turn up - she did refuse him entry to the house.
@bt_uk Why are you constantly harassing my elderly mother with appointments to upgrade her to full fibre when a) she doesn’t need it because her current broadband does everything she needs and b) she hasn’t actually requested an upgrade (despite you saying she has)!
@qvcuk What’s happening with the @nailsinc TSV orders??? I ordered in the 9pm show the day before the official launch and my order is still saying ‘in process’! Do you have the stock? There will be some very disappointed customers if you don’t!!
@bt_uk I want to change my contract to broadband only and see some excellent deals for new customers but when I login and get my deals they are at least double the price! Absolutely no reward for loyalty it seems. If only I could transfer my email address to another company 🤔
@waitrose what’s happened to personalised vouchers with myWaitrose? I just get this message and a couple of complimentary vouchers for stuff I haven’t ever or would never buy in a million years!! The idea of a loyalty card is to get to know your buying habits #marketingfail
@ApexHotels I’m trying to do the simplest of tasks on your website … book a room!!! I just keep getting a MyCheck API response error!! There is no indication as to why, no response highlighted in red to say it’s wrong, nothing. Very frustrating!!!
@AvivaUK why can’t my elderly mother speak to a real person??? She’s been trying to get hold of someone all afternoon and just keeps being told to login to myAviva which she can’t do. Your contact policy is appalling and you can’t assume that everyone is good with computers!
@weetabix Oh dear - Just found this in my Weetabix this morning 🤢 I now have the dilemma of risking forging on with my breakfast and potentially finding more or going to work without breakfast 🤔
@HelloFreshUK oh dear - not a good start! 2 ingredients missing from this recipe - the mushroom paste and the balsamic glaze and where are my desserts???? I’ve spent more time sorting out this box delivery than an average shopping trip and it’s still not right!!