Mark Hadley

SW Londoner. Capital culture vulture and restaurant sampler. Working in comms and a bit of a political junkie.

[Mark Hadley @Mark_Hadley]

@Iberia_en your call centre keeps automatically cutting off my line. You have (understandably) cancelled my trip starting on Sunday and I want a refund which I am entitled to, not a voucher - please respond

[Mark Hadley @Mark_Hadley]

@vueling First provide independent evidence of why the cancellation occurred and compensate me for arriving 2 days late at my destination, with a 3.5 hour layover, when my original booked flight was direct

[Mark Hadley @Mark_Hadley]

@vueling more than one week after you cancelled my flight and you haven’t even bothered to reply to my email yet #VuelingAirlines #cancelledflights #CustomerService

[Mark Hadley @Mark_Hadley]

@vueling Hi, I suggest you actually follow you own guidelines

[Mark Hadley @Mark_Hadley]

@vueling 1-13140530204

[Mark Hadley @Mark_Hadley]

@Vueling try reading and adhering to your own rules for cancellation compensation - you failed on all counts but still no refund...

[Mark Hadley @Mark_Hadley]

@Vueling show me the evidence for ‘extraordinary circumstances’ and pay up for getting me to my destination 2 days late with 3.5 hour layover

[Mark Hadley @Mark_Hadley]

@Vueling still waiting for a legitimate (non-automated) response almost a month after you cancelled my flight. A reminder...

[HSBC @HSBC]

Would you trust a robot for financial advice? You’re more likely to if you’re from Asia #BankoftheFuture

[Mark Hadley @Mark_Hadley]

@Katja_Hall Sad you're leaving Katja 😥Good luck in your exciting new job! 😁

[Mark Hadley @Mark_Hadley]

People trust robots more to perform heart surgery than to open a savings account! @HSBC Trust in Technology report https://t.co/AIHgbrTdwI

[Mark Hadley @Mark_Hadley]

Impressed by @Virgin_TrainsEC new system for delay refunds. Simple and efficient. Other transport companies should take note!

[Mark Hadley @Mark_Hadley]

@alstewart68 thanks for the sage advice but I live quite far away

[Mark Hadley @Mark_Hadley]

@David_Coombes funnily enough taxis are quiet hard to come by on football night, doh

[Mark Hadley @Mark_Hadley]

@TFLCustomerCare are you joking??? Call this customer service, it's a shambles

[Mark Hadley @Mark_Hadley]

Why is it when you get onto an escalator you know is not moving, it still always gives you a bit of a shock?!

[Mark Hadley @Mark_Hadley]

@theroyalparks thoroughfare traffic should be banned from #RichmondPark which is being ruined for #walkers and #cyclists #London

[Mark Hadley @Mark_Hadley]

Example of how businesses should be run - Noma makes dishwasher part-owner for contribution https://t.co/pM9XPEbgPa

[Mark Hadley @Mark_Hadley]

Well done Baroness Thomas and @HouseOfLords for voting this bill down to protect EU nationals' rights @KateProctorES #brexit

[Mark Hadley @Mark_Hadley]

Equal in size and deliciousness 😋 #BasqueCountry