@mayaofficialph I have been trying to upgrade my account using both my ACR-I card and non Philippine passport and doing exactly what it asks and the system keeps rejecting me every time. I want somebody to look into my account and fix it. This is irritating.!!! Hello!!!
@gcashofficial I am Canadian living here in Cavite, and you guys are making it very hard for me to verify for a full account, even though I have filipino ID. If someone could address that would be more than greatful.
@gcashofficial Do you guys have an outbound phone number of (02) 7905 2500? I got an sms saying I will receive a call regarding my outstanding request, which I do have. Do you guy actually contact customers regarding account issues?
@enjoyGLOBE I have an issue with my internet and you guys have the worst IVR phone system or ways to talk to a human that I have ever seen. You make it virtually impossible to connect to an agent. You guys should put an option in your systems to allow customers an agent.