Mark Robert Gervais

[Mark Robert Gervais @MarkRGervais]

@britishairways What is the point of Bronze Exec Club membership? Booked Exec flights to Nairobi. Despite being instructed to select our seats 7 days before the flight, I was not able to do so online. And absolutely no help from customer service. #EpicFail

[Mark Robert Gervais @MarkRGervais]

Here we go again! @British_Airways More poor service from what is meant to be our National Carrier. In my naivety thinking that business class would help secure a good experience. Not so. Customer service also very sad! #epicfail

[Mark Robert Gervais @MarkRGervais]

@British_Airways How can BA charge for holding customers on the phone line? I have now accrued over £33 in phone charges just waiting. BA does not allow for my transaction to be completed on line. For using companion vouchers and Avios I am being penalised.

[Mark Robert Gervais @MarkRGervais]

@British_Airways Over 8 hrs waiting on the phone to make a booking that can only be done on the phone through Executive Club. What am I supposed to do? Please advise. How do I get to book my flights??

[John Sutherland @policecommander]

If your first response to a woman suggesting that she’s had suicidal thoughts is to say that you don’t believe her, then you are a monumental tosser.

[Nick Downing @NickDowningSCD]

“Every girl, no matter where she lives, deserves the opportunity to develop the promise inside of her”

Michelle Obama

As I am blessed with 3 wonderful daughters then this seems apt for
#InternationalWomensDay

[Mark Robert Gervais @MarkRGervais]

I like this responsible approach. https://t.co/mPhHMPKwpc

[Nick Downing @NickDowningSCD]

“To make a difference in someone’s life you don’t have to be brilliant, rich, beautiful, or perfect. You just have to care.”

#SundayReflections #BeKind #CaringCostsNothing

[Nick Downing @NickDowningSCD]

A true friend is one who stays with you through adversity

[Mark Robert Gervais @MarkRGervais]

Should we still be saying ‘BAME’ in 2020? https://t.co/1ukLB7UZlr

[Mark Robert Gervais @MarkRGervais]

@PurpleWisdom Well said G. We have had this conversation so many times. I fear that we are doing what we have always done...………!

[pavita cooper @pavitacooper]

'I will say it again, almost 40% of FTSE100 boards don’t have any BAME representation. Time for Chairs to consider a broader talent pool. There are lots of BAME candidates': UK boardrooms fail to embrace diversity | Corporate governance | The Guardian https://t.co/mEFnVwJ9nW

[Mark Robert Gervais @MarkRGervais]

@NPCC_Race @DCCPhilCain How many times are we going to write a report and hear stories? When is the issue actually going to be dealt with. The evidence and information required to deal with this is already out there. I know as I have been involved.

[Mark Robert Gervais @MarkRGervais]

@PurpleWisdom @NPCC_Race @DCCPhilCain Well said G. I was thinking the same. We seem to be revisiting the same issues endlessly without actually dealing with the core problem. 'Here we go again!'

[Women in the World @WomenintheWorld]

Ethiopian Airlines to celebrate International Women’s Day with flight entirely staffed by women:
https://t.co/koGqcmsmjD

[Mark Robert Gervais @MarkRGervais]

@EditDevelopment @Andrea08mason @harveysprout Proud to be part of such an inspirational team! Thank you to you all.

[Mark Robert Gervais @MarkRGervais]

A must read! https://t.co/b3G6gglDjB

[Mark Robert Gervais @MarkRGervais]

@SW_Help I find it incredible that you have no idea when trains will be running. I checked at my station. Showing on time. It appears that SW only know that the train is delayed. You do not care about your customers. I am most disappointed!

[Mark Robert Gervais @MarkRGervais]

@SWRRLY so what is the point of checking the train time only to stand on the platform to be told it is delayed. Shambles!!!