@celestee3 Hi, Celeste. Have you tried clearing your cache and restarting your browser? If that does not work, please send us a private message with more details, including a screenshot of the error and we'll be sure to look into this further. Thank you.
@virgiliocorrado Hi there, have you tried clearing your cache and restarting your browser? If that does not work, please send us a message with more details, including a screenshot of the error.
@lance_wust Simply bring them and your original receipt into any Mark's store and we will replace them. Refunds and exchanges cannot be processed after 100 days.
For more help, call us at 1-866-339-1626 option 1 ext. 2
Monday to Friday: 8AM to 9PM EST
Saturday and Sunday: 9AM to 5PM EST
@lance_wust Hi Lance, we are sorry to hear about this. We offer 100-Day Boot Guarantee: we expect your boots to do the job they've been designed to do. However, if at any time during the first 100 days after purchasing them you experience a manufacturer defect, we want to know about it.
@virgiliocorrado Hi there, have you tried clearing your cache and restarting your browser? If that does not work, please send us a private message with more details, including a screenshot of the error.
@jackview Hi Jack, we're very sorry to hear this. If you believe this was a manufacturing defect we encourage you to take this product to your local store to evaluate if you may receive a return. Thank you.
@SilverhandZero Hi, there. We recommend clearing your cache/browsing history and restart your browser. Also ensure that it is the most updated version. Our Experience team recommends using Google Chrome. If the error still occurs, please send us a private message with more details. Thank you.
@ThaDiplomat Hi, there. We recommend contacting our Customer Service team directly at 1-866-339-1626 ext. 1 They will be able to assist you in placing an order over the phone. Thank you.
@VetterC Hi, there. Unfortunately, our Extra 25% Off In-Cart sale is available only on selected styles. The Carhartt Men's Dunmore Mesh Back Cap is excluded from the storewide sale. We apologize for any confusion caused and will be sure to share your feedback with our internal team.
@Warchief2000 Hi there, we're very sorry to hear this. If you believe this was a manufacturing defect we encourage you to take this product to your local store to evaluate if you may receive a return. Thank you.
@krystal_mcewan Hi, Krystal. Have you tried clearing your cache and restarting your browser? If that does not work, please send us a private message with more details, including a screenshot of the error. Thank you.