@airportlounges Holiday Extras (HE) sold me Gatwick North lounge access on 13 06 but the lounge was closed and has been for a long time. HE refuse to refund me. Iโm a regular user of your Lounges and this is disgusting service and taints your reputation. HE reference CBRRQK
@HolidayExtras you sold me Lounge access at Gatwick North today 13 June. All the lounges are closed. Itโs a criminal offence to sell a product that doesnโt exist.