Mary Dyan

[Mary Dyan @MaryDyan5]

@aerlinguslostmy any tips for a bag lost over a month now? We checked dublin and Boston to no Avail and not sure where to turn.

[Mary Dyan @MaryDyan5]

@penguinanana98 @Aerlingussteals @AerLingus It's awful and @AerLingus won't respond

[Mary Dyan @MaryDyan5]

@AerLingus are you going to do anything to help us with recovering our bags? We fly HOME from dublin on Saturday. Can you at the VERY least allow us access to the baggage area so we can look for the bags ourselves? What needs to be done to make this happen? @Aerlingussteals

[Mary Dyan @MaryDyan5]

@penguinanana98 @Aerlingussteals @AerLingus It's awful. Check the comments on FB - this is a huge problem!!!

[Mary Dyan @MaryDyan5]

@penguinanana98 @Aerlingussteals @AerLingus Sadly we are going on two weeks with NO updates and no answer to their phone or online chats (tried 62 phone calls and got through to one nice, but unhelpful guy then just stopped trying) disgrace

[Mary Dyan @MaryDyan5]

@AerLingus Give us an update on our bags! Missing since June 24 - but we know they're in dublin. Let us down to get them! Disgrace

[Mary Dyan @MaryDyan5]

@sheluvs2craft @Rangerworks @Aerlingussteals @AerLingus We return Saturday and to make matters worse my husband has Covid. One of those trips where nothing seems to go right. But @AerLingus could fix their part in this! Respond @AerLingus !!!!

[Mary Dyan @MaryDyan5]

@sheluvs2craft @Aerlingussteals @AerLingus Infuriating

[Mary Dyan @MaryDyan5]

@sheluvs2craft @Aerlingussteals @AerLingus So so frustrating and they could solve this but they won't even respond and people are getting angrier and angrier. We need to get this onto the news or in papers again and again.

[Mary Dyan @MaryDyan5]

@sheluvs2craft @Aerlingussteals @AerLingus We don't have the trackers but am certain our bags are there too. We fly home on Saturday but how do we get access to this area! It would solve all our problems. Why make this harder than it has to be?! @AerLingus @Aerlingussteals

[Mary Dyan @MaryDyan5]

@sheluvs2craft @Aerlingussteals @AerLingus Have you received any response?

[Mary Dyan @MaryDyan5]

@AerLingus @AerLingus - if our bags aren't back by the time we depart on the 9th, will an agent accompany one of us to arrivals to look through the bags there, please????

[Mary Dyan @MaryDyan5]

@AerLingus lost our luggage and it's been 5 days with updates and no responses to calls or emails

[Mary Dyan @MaryDyan5]

@ireland_talks @Rangerworks @AerLingus Our bags lost going on 8 days now.

[Mary Dyan @MaryDyan5]

This issue is close to my heart - please sign and share the petition with everyone: https://t.co/nfPtUElC9v via @SumOfUs

[Mary Dyan @MaryDyan5]

We finally talked to someone who was NO help whatsoever. How do bags get lost in a direct flight when 2/4 make it and we checked all in at once. Horrible customer service and will be sharing our story with everyone we know - many of whom fly this airline a lot.

[Mary Dyan @MaryDyan5]

@AerLingus @aerlingus_fp @Aerlingussteals going on a week with NO update about our bags. We cannot get through on the phone and no one is responding to any messages nor updating our claim. My husband has run out of his medications and we have another week in Ireland. 🤬😡

[Mary Dyan @MaryDyan5]

@AerLingus It's now been a week and not even a response nor can we can through by phone

[Mary Dyan @MaryDyan5]

@KKRogue @AerLingus We keep trying to phone and you cannot get through. My SIL recommended tweeting but I don't use Twitter - if you do and have lots of followers, try complaining that way and tag me

[Mary Dyan @MaryDyan5]

@KKRogue @AerLingus I don't like this but I feel your pain. How do we get a response ??

[Mary Dyan @MaryDyan5]

@AerLingus Still no updates

[Mary Dyan @MaryDyan5]

@AerLingus Messaged here and had tried FB multiple times too but only get a message you're connecting me with an agent and then nothing (for days)