Maleka Anjum

[Maleka Anjum @MARZIntl]

@dutweets @dutweets I’ve been emailing for months now and even posting here since 2 days, but still no action or solution. I keep getting the same “please wait” response while the issue remains unresolved. Please escalate urgently.
Ref: #1-592796406763
#DUUAE #TDRAUAE #ConsumerRights

[Maleka Anjum @MARZIntl]

@mohamed0Hussein @naderbackdive @dutweets @dutweets Just to correct bills will it take months, Disconnecting services while the issue is under formal dispute is illegal and coercive.
Ref: #1-592796406763
TDRA Complaint Ref.: #DSP-25-100014127
#DUUAE #TDRAUAE #ConsumerRights #DUTWEETS

[Maleka Anjum @MARZIntl]

@dutweets Last month: 10 days of internet outage, forced to pay without bill correction. This month: 3 days of no internet, same issue again. Still no resolution despite repeated complaints. Ref: #1-592796406763 Please escalate urgently. #DUUAE #TDRAUAE #DUTWEETS

[Maleka Anjum @MARZIntl]

@dutweets Just to correct bills will it take months, Disconnecting services while the issue is under formal dispute is illegal and coercive.
Ref: #1-592796406763
TDRA Complaint Ref.: #DSP-25-100014127
#DUUAE #TDRAUAE #ConsumerRights #DUTWEETS

[Maleka Anjum @MARZIntl]

@dutweets Last month: 10 days of internet outage, forced to pay without bill correction. This month: 3 days of no internet, same issue again. Still no resolution despite repeated complaints. Ref: #1-592796406763 Please escalate urgently. #DUUAE #TDRAUAE #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets Last month: 10 days of internet outage, forced to pay without bill correction.
This month: 3 days of no internet, same issue again.
Still no resolution despite repeated complaints.
Ref: #1-592796406763
Please escalate urgently.
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets @dutweets
I’ve been emailing for months now and tweeted again yesterday, today. Still no resolution — just repeated “please wait” replies.
This is unacceptable. Please escalate urgently.
Ref: #1-592796406763
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets I’ve been emailing for 3 months and even tweeted yesterday, but still no action or solution. I keep getting the same “please wait” response while the issue remains unresolved. Please escalate urgently.
Ref: #1-592796406763
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets Just to correct bills will it take three months, Disconnecting services while the issue is under formal dispute is illegal and coercive.
Ref: #1-592796406763
TDRA Complaint Ref.: #DSP-25-100014127
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets @dutweets I’ve sent a DM as requested. My DU Business Account (6.302642) still same answer to contact account manager and she is asking to just make payment no further discussion it is same since 3 months of incorrect billing, repeated disconnection.
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets @dutweets I’ve sent a DM as requested. My DU Business Account (6.302642) still same answer to contact account manager and she is asking to just make payment no further discussion it is same since 3 months of incorrect billing, repeated disconnection.
#DUUAE #TDRA #ConsumerRights

[Maleka Anjum @MARZIntl]

@dutweets
My DU Business Account (6.302642) has faced 3 months of incorrect billing, repeated disconnections, and no resolution despite TDRA complaint and DU complaint #1-592796406763. I will not pay until bills are corrected. Please escalate. #DUUAE #TDRA #ConsumerRights