MashreqNeo

Welcome to Mashreq NEO–an award-winning superior digital experience for your personalised goals & dreams. Download now & unlock a seamless way to Rise Every Day

[Mashreq @MashreqTweets]

"Finances are too serious to be delegated.” As AI agents begin choosing banks and shaping financial decisions, who stays in control? Mashreq’s Fernando Morillo talks invisible banking, trust, and the future of money.

Read the full article: https://t.co/zdH0h3DAns

Watch the interview: https://t.co/QBEe0VEaYJ

#Mashreq #RiseEveryday #AI

[MashreqNeo @MashreqNeo]

@marinelo_dav Dear @marinelo_dav,
Thank you for sharing your details. In addition to your registered contact number, we request you to share your email ID via inbox/DM on any of the below social media channels, and we shall have our customer care unit (cont) https://t.co/LAIdyjHz7j

[MashreqNeo @MashreqNeo]

@marinelo_dav Hello @marinelo_dav,
Thank you for connecting with us. To serve you better, please share your registered mobile number and email address via DM.

Regards,
Mashreq

[MashreqNeo @MashreqNeo]

@marinelo_dav Hello @marinelo_dav,
Thank you for connecting with us. To serve you better, please share your registered mobile number and email address via DM.

Regards,
Mashreq

[MashreqNeo @MashreqNeo]

@SayyedImraz Dear @SayyedImraz,
We truly regret the inconvenience caused and appreciate your patience.
Please allow us some time while we look into this on priority. We will get back to you with an update as soon as possible.

[Mashreq @MashreqTweets]

Celebrating another customer-centric milestone!

Mashreq has been named United Arab Emirates Customer Experience of the Year – Banking at the Asian Experience Awards 2026.
This recognition reflects the impact of our Transforming Customer Experience & Client-Obsessed by Design initiative, which has simplified customer journeys, expanded digital self-service capabilities, and made banking faster, easier, and more intuitive for our customers.

By combining customer insights, data analytics, and AI-powered servicing, teams across the bank have worked together to remove friction, enhance convenience, and deliver seamless experiences at every touchpoint.

Congratulations to all colleagues who contributed to this achievement and continue to bring our client-obsessed culture to life every day.

#Mashreq #RiseEveryDay #CustomerExperience #DigitalTransformation #BankingInnovation

[MashreqNeo @MashreqNeo]

@WaqqasAhmmad Hello @WaqqasAhmmad,
We sincerely regret for the inconvenience. Our team is constantly working towards providing the best experience to all our customers. We hope to serve you again in the future - with a delightful outcome.
Regards,
Mashreq

[MashreqNeo @MashreqNeo]

@itshamzataif Hello @itshamzataif,
Thank you for reaching out to us. In reference to your query, Mashreq Neo Biz does support international transactions through services such as SWIFT and Quick Remit. You can conveniently send and receive funds globally (cont) https://t.co/JDPhuuGt2W

[MashreqNeo @MashreqNeo]

@WaqqasAhmmad Hello Waqas Ahmed, we understand that you're patiently awaiting an update from our end. We assure you our team is working diligently to share an update as soon as possible. Regards,
Mashreq

[Mashreq @MashreqTweets]

Mashreq has successfully priced its inaugural CNH 1 billion three-year Dim Sum bond, marking our first public issuance in the offshore renminbi market.

Priced at a fixed coupon of 2.50%, the transaction attracted strong regional and international investor demand, with the orderbook reaching CNH 2.3 billion, more than twice the issuance size.

Beyond funding diversification, this milestone strengthens Mashreq’s engagement with investors in China and Hong Kong and reflects the growing financial connectivity across the UAE–China–Hong Kong and broader GCC–Asia corridor.

As our Group CEO, Ahmed Abdelaal, said: “Our inaugural Dim Sum bond marks an important milestone in Mashreq's funding diversification strategy and reflects our commitment to strengthening financial connectivity between the UAE, China and Hong Kong, as well as the broader GCC–Asia corridor. As trade and investment flows between these markets continue to grow, we see significant opportunities to deepen our engagement with Asian investors and support businesses operating across this important corridor.”

Read more: https://t.co/HaHBg6XcKM

#Mashreq #CapitalMarkets #DimSumBond #GCCAsia #China #HongKong #UAE

[MashreqNeo @MashreqNeo]

@WaqqasAhmmad Hello @WaqqasAhmmad,
We understand the importance of this matter to you, and we're working to resolve it promptly. The concerned team will get back to you with an update soon.
Regards,
Mashreq

[Mashreq @MashreqTweets]

Resilience is built on strong fundamentals, disciplined risk management and the ability to navigate change with confidence.

In an interview with Al Arabiya Business alongside the Annual Meetings of the International Monetary Fund (IMF) and World Bank Group in Bangkok, Ahmed Abdelaal, Group CEO, shares his perspectives on the strength of the UAE banking sector, the resilience of the real estate market and the importance of maintaining a forward-looking approach to risk.

He also highlights Mashreq’s strong asset quality and the experience gained through previous economic cycles, reinforcing the bank’s commitment to sustainable growth and long-term financial stability.

Watch the full interview: https://t.co/l4VjIZqmkA

#Mashreq #UAE #Banking #FinancialResilience #Leadership

[Mashreq @MashreqTweets]

In an era of heightened volatility, liquidity is no longer simply about optimising returns. It is increasingly about building resilience.

In his latest article, Salman Hadi, Group Head of Treasury and Global Markets at Mashreq, explores the quiet return of the corporate liquidity buffer and why stronger balance sheets, greater liquidity visibility and the ability to mobilise capital quickly are becoming increasingly important to long-term growth.

Read more on how the role of treasury is evolving from liquidity management to strategic stewardship of enterprise value: https://t.co/rbw8ByQqj0

#Mashreq #Treasury #Liquidity #FinancialResilience

[MashreqNeo @MashreqNeo]

Empower your child to become the CEO of their own savings, under your guidance!
Get started today at www. https://t.co/JDSKRSvzvx

Mashreq NEO is part of Mashreqbank PSC a Bank that is regulated by the Central Bank of the United Arab Emirates.

#Mashreq #FinancialEducation

[Mashreq @MashreqTweets]

Mashreq has achieved strong results in the Euromoney Cash Management Survey 2026, earning four significant recognitions:

• #1 Overall Best Cash Management Bank – United Arab Emirates
• #1 Overall Best Cash Management Bank – Egypt
• #1 Overall Best Cash Management Bank – Kuwait
• Leading Bank in the Middle East in Cash Management

These rankings are determined directly through client feedback and reflect the trust our clients place in us and the strength of the relationships we continue to build together. They reinforce our commitment to investing in digital transaction banking capabilities that help clients operate more efficiently, manage liquidity and navigate change with confidence.

Thank you to our clients for their continued trust and partnership. We remain dedicated to shaping the future of transaction banking.

#Mashreq #RiseEveryDay #Euromoney #CashManagement #TransactionBanking

[MashreqNeo @MashreqNeo]

@SayyedImraz Dear @SayyedImraz,
Please check your email and SMS messages for updates from us.
Best regards,
Mashreq

[MashreqNeo @MashreqNeo]

@Mursal33nhere Hi @Mursal33nhere,

We’re sorry for the experience you’ve had and understand the importance of resolving your concern at the earliest. Our team is looking into the matter and working to provide you with an update. We appreciate your continued (cont) https://t.co/FGucsrD3kq

[MashreqNeo @MashreqNeo]

Hello @NajmatShajahan,
We wish to confirm that our team had contacted you via call/email and your query has been resolved successfully.
In case you need any further assistance, we are happy to help.
Regards,
Mashreq

[MashreqNeo @MashreqNeo]

@NajmatShajahan Hello @NajmatShajahan,
We would like to inform you that we have noted your details. Our team is working on it, and will connect with you as soon as possible. For privacy and security reasons, we request you to delete personal details from (cont) https://t.co/fdxpIjMUhr