MasterClass Support

We’re the @MasterClass Support Team here to help. For tech issues, please include your device, browser and error. FAQs:

[MasterClass Support @MasterClassCare]

@mikelaz54 Hi Michael! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@dbvirago @MasterClass Hi Darryl! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@TomDeLaySA Hi Tom! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you. https://t.co/cOzwYAEJGX

[MasterClass Support @MasterClassCare]

@docky_t Hi there! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you. https://t.co/cOzwYAEJGX

[MasterClass Support @MasterClassCare]

@jxxhxx284 Hi there, thank you for your interest in MasterClass! Yes, you can access the class you are interested in with over 200+ of our classes by signing up for our annual membership. If you have any more suggestions or questions, please feel free to reach out through DM. Stay safe!

[MasterClass Support @MasterClassCare]

@newwbodywhodis Hi there! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you. https://t.co/cOzwYAEJGX

[MasterClass Support @MasterClassCare]

@sarahoth Thank you for your reply. For us to further assist, kindly send us a screenshot of the receipt with the amount and date of charge. Also, if you have other email address associated with MasterClass, please provide it so we can check this further. We will be waiting for your reply.

[MasterClass Support @MasterClassCare]

@NicolasPfarrer Hi Nicolas! Thank you for reaching out to MasterClass. We're sorry about what happened. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@ayeshamerchantt Hi Ayesha, thanks for reaching out to MasterClass! Currently, we don't offer shorter billing terms but with our Annual Membership, you will have unlimited access to 180+ of our classes. Head to https://t.co/yFGLAY4WLG to learn more! If you have any more queries, reach out via DM.

[MasterClass Support @MasterClassCare]

@LuisBarrueta Hi there, thanks for reaching out to MasterClass! When watching our classes, you can indeed use the left and right arrows to rewind or fast forward and the space bar to pause and play the video lesson. We hope this helps! If you have more questions, please let us know through DM.

[MasterClass Support @MasterClassCare]

@clickryan Hi Ryan, thanks for reaching out and welcome back to MasterClass! Once you log in, you will automatically view all the classes displayed based on categories. We hope this helps and should you have further questions, please send us a DM.

[MasterClass Support @MasterClassCare]

@Red_Hattie Hello Hattie, thank you for reaching out to MasterClass! Apologies for the inconvenience. In order us for us to assist you better, please send send us an email at [email protected]. If you have any more suggestions or questions, please feel free to reach out.

[MasterClass Support @MasterClassCare]

@SirJohnnyBravo Hi there! Thanks for reaching out. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@ModernGentlemn2 Hi Jordan! Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@ManuelArroyo_ Hi Manuel, thanks for reaching out to MasterClass! Please know that we are already working on your ticket and you don't have to worry, as we'll be sure to continue assisting you via email.

[MasterClass Support @MasterClassCare]

@Frances01637461 Hi Frances, thank you for reaching out to MasterClass. We're sorry that you're still having trouble with your account. We'd be happy to further check your account's status. Can you please DM @MasterClassCare with the email address associated with your MasterClass account? https://t.co/cOzwYAEJGX

[MasterClass Support @MasterClassCare]

@gorcampbell Hi Gordon, we just got an update from our internal team, the ads will remain, but the good news is that your class will not restart and will continue to where it stops after the ads. Again, apologies for the inconvenience and if you have questions, please let us know through DM.

[MasterClass Support @MasterClassCare]

@gorcampbell Hello Gordon, thanks for reaching out! Apologies for the inconvenience. Thank you for bringing this to our attention. We're sorry to hear that it is interrupting your class progress and we will make sure to share this issue with our internal team so they can look into it further.

[MasterClass Support @MasterClassCare]

@cainegardner Hi Caine! Thanks for reaching out! We apologize for the inconvenience. Please kindly send us a DM at @MasterClassCare with the email address associated with your MasterClass account so we can further assist. Thank you.

[MasterClass Support @MasterClassCare]

@ANTHONY64625600 Hi Anthony, thank you for your response! To further assist you, please open a ticket with our Member Support Team https://t.co/97nI9RiHhm. Thank you.