@SkyHelpTeam I recently renewed my Sky contract having previously decided to cancel due to cost. The bill contained 3 overcharge amounts that were not agreed during the renewal call. I raised a complaint and within the same minute the complaint was closed. How is this possible?
@SkyUK thank you for rewarding my 14 years of loyalty by offering an increased cost to my tv deal, which had already increased from ยฃ72 to ยฃ80 between March and April, and to ยฃ90 should I wish to renew my contract. I have cancelled my deal. All in all a very poor experience.
@blinds2go I was delivered a blind 2 weeks ago that was the same product as a previous order however there was a clear colour difference on the frame and what you advertise. Your customer service team have still not resolved this. Quite ridiculous. How does this get escalated?
@wagamama_uk hi. Can you spot the difference between these two pictures? Picture 1 is what as delivered from your Bournemouth restaurant and picture 2 is the same item from your menu.
@currys Thereโs no point. Twice I have been promised a reply within 48-72 hours and nothing comes back. You even challenged the offer as it wasnโt viewable on the website, no surprise given how long ago it was (Black Friday offer). @AppleTV@AppleSupport
@AppleTV@AppleSupport I purchased a product from @currys on 22nd November, coming with 5 months of Apple TV. The code had already been used. 5 weeks on & Currys despite promising a new code this has not been sent. Are Currys upholding the standards of Apple? Very poor.
@currys Hi, I have had repeated DM exchanges with your colleagues. It has got me nowhere. You can see them by doing a quick search for my username. It really shouldnโt be challenging to send another code that actually works. I am interested what @AppleTV@AppleSupport think of this.
@currys I purchased a product that you advertised as having a 5 months Apple TV offer. Had to chase as you didnโt send the offer. When received it had an error saying the code has been used! I got in touch a week ago and nobody has had the courtesy to reply. Very poor.
@UberUKsupport Your reply doesnโt help in the slightest. It basically tells me itโs ok to send cold food because you have a process to provide feedback with your merchants.
You should be addressing it by having a human to human conversation rather than trying to brush it off with an automated reply. This is not the fault of vendor or driver it is your delivery process that requires review.